Esamatti Vuolle, Head of Digital Channels, Finnair, shares more about the carrier’s digital developments introduced to enhance the customer experience.

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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Esamatti Vuolle, Head of Digital Channels, Finnair, shares more about the carrier’s digital developments introduced to enhance the customer experience.
Spirit Airlines is introducing biometric check-in which would reduce face-to-face interactions between airline staff and passengers.
Etihad passengers diagnosed with COVID-19 during their trip would receive up to €150,000 of medical costs and up to €100 a day of quarantine costs.
The offer is available for flydubai passengers travelling from Dubai with testing services available at 28 hospitals across Dubai and the Northern Emirates.
The platform, developed by HMSHost International, allows passengers to pre-order food and drinks at various Schiphol restaurants by scanning a QR code.
The Dubai-based carrier’s new service covers COVID-19 health expenses up to €150,000 and quarantine costs up to €100 per day for 14 days.
First confirmed speakers announced for ground-breaking FTE APEX Virtual Expo, including Delta, Avianca, LAWA CEOs and many more industry leaders.
AirAsia passengers travelling through selected airports can avoid paying fees, by using the airline’s website, app or contactless kiosks to check-in.
The new CT cabin baggage screening equipment will allow passengers to leave liquids and laptops within their bags as they go through security.
Marubeni has joined the FTE Innovation & Startup Hub, the world’s first air transport innovation network, as an Enterprise Partner.
KLM’s Arlette van der Veer, Project Manager Radical Innovation, discusses the benefits of the airline’s wide-reaching innovation ecosystem.
SWISS now offers guests from Western Switzerland airtrain connections between Geneva and Zurich Airport as part of their flight ticket.
Schiphol Airport has introduced a new service, which allows travellers with a short connection time to get through security and passport control faster.
Japan Airlines is starting a trial of a new touchless technology at Tokyo Haneda Airport, which allows customers to check-in without touching the screen.
Lufthansa has expanded its COVID-19 testing facility to Hamburg Airport, after successfully launching the first test facilities at Frankfurt and Munich airports in June.
Virgin Atlantic will cover emergency medical and associated expenses up to £500,000, should a passenger become ill with COVID-19 during their travel.
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