The line-up of robots can perform a variety of tasks, ranging from helping to transport luggage to providing assistance with language translation.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The line-up of robots can perform a variety of tasks, ranging from helping to transport luggage to providing assistance with language translation.
Using Apple Maps on their iPhone or iPad, passengers can navigate through the airport and pinpoint shops, restaurants and other points of interest.
Download the FTE Passenger Experience & Ancillary Think Tank, co-created by Brussels Airlines, Heathrow Airport, Google, Expedia and Datalex experts.
KLM’s interactive, voice-driven pack assistant on Google Home can provide passengers with useful advice and recommendations.
AA passengers flying from London Heathrow to the United States can now have their luggage securely checked-in from any London address.
During the two-month “Virtual Cinema” pilot, passengers can watch a selection of 2D, 3D and 180°/360° content in the SkyTeam lounge at Dubai International.
Cathay Pacific says the introduction of self-service technology at Gatwick Airport can reduce the check-in and bag drop process to less than 60 seconds.
During the Personal Security Pass pilot project, passengers on select flights can go online and reserve a specific time slot to go through security.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
According to Air NZ Chief Digital Officer Avi Golan, applications of blockchain are developing rapidly and the airline is excited by the possibilities.
The team, who are fluent in both English and Mandarin, are on hand to assist customers at check-in, at the departure gate and on arrival in to Heathrow.
The chatbot, which will be available on Facebook’s Messenger platform, will offer 24/7 assistance to passengers before, during and after their trip.
Satyaki Raghunath, Chief Innovation Officer at GMR Airports discusses GMR Group’s concerted effort in recent years to channel its innovation as it continues to implement new technologies to help future-proof its airport facilities.
AirAsia has announced its plans to enhance air travel experience through digitalisation, setting Singapore Airport Terminal 4 as the model airport of the future low-cost carriers.
Dubai International Airport has partnered with Deliveroo, a global leader in premium food delivery, to launch the region’s first airport delivery service. The launch of DeliverooDXB is the latest of several projects that aim at transforming the airport’s passenger experience.
Ryanair has opened a new state-of-the art digital and IT innovation hub, Travel Labs Spain, based in Madrid, as part of its digital initiatives under Year 4 of its ‘Always Getting Better’ programme.
ANA All Nippon Airways, Cathay Pacific, Korean Air, Finnair and Contour Aviation are the latest airlines to join the TSA PreCheck programme.
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