An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
Passengers arriving at or departing from Gatwick Airport can make use of the AirPortr luggage delivery service, which is designed to offer “luggage freedom”.
High uptake of self-service bag drop has convinced Geneva Airport to install three additional units, which can be used by seven airlines’ passengers.
Brussels Airlines’ Pedro Casimiro reveals that the carrier is working on a permanent bag tag, and plans to launch the product before the end of 2018.
All Nippon Airways (ANA) has launched self-service bag drop in Terminal 2 at Haneda Airport – the first such implementation at a Japanese airport.
Etihad Airways has invested in a baggage tracking system, ensuring it is well prepared for IATA’s Resolution 753, which will come into effect in June 2018.
This week saw the launch of the DS BAGTAG – a new electronic, permanent bag tag – as airlines weigh up the benefits of moving away from traditional paper tags.
AirAsia will introduce its new ‘Home Tag’ from 20 April and roll out self-service bag drop in Bangkok, Phuket, Langkawi and select Indonesian airports.
AirAsia has launched a new self-service bag drop solution at Senai International Airport – the first of its kind at a Malaysian airport.
The SITA 2015 Baggage Report shows that 7.3 bags per 1,000 were mishandled in 2014, with almost half due to transfer mishandling.
FastTrack Company has launched the Eviate eTrack, a new baggage tracking device that allows travellers to track their luggage via their smartphone.
Air France passengers flying from Charles de Gaulle Airport’s T2E and T2F can now make use of self-service bag drop after AdP put 20 new units live.
Delta Air Lines has made a promise that domestic passengers’ checked bags will be ready for collection on the baggage carousel within 20 minutes of arrival.
All of British Airways’ domestic passengers arriving at London City Airport can now opt to have their bags collected from the reclaim belt while they continue their journey.
FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Despite the already limited amount of locker space on many flights, easyJet will soon let some passengers bring a second piece of hand luggage onboard.
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