Andrew Middleton, Director of Ancillary Revenue at easyJet, explains the motivations behind the new home check-in and baggage delivery service.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Andrew Middleton, Director of Ancillary Revenue at easyJet, explains the motivations behind the new home check-in and baggage delivery service.
Passengers flying from Amsterdam Airport Schiphol are able to have their luggage collected from their home or hotel and checked-in at the airport.
The new doorstep check-in and baggage collection service allows passengers to check in for their flight and hand over their baggage from their home or office.
The CHECKITXPRESS self-service bag drop system will expedite processing times, as traffic at Vancouver International Airport is expected to increase.
FTE explores how airlines and airports are turning to electronic bag tags, remote check-in, baggage delivery and robotics to optimise baggage handling.
HIA and Qatar Airways have successfully completed the electronic bag tag (EBT) readability tests, meaning the airport is ready to accept EBTs.
Travellers at Sydney’s Overseas Passenger Terminal and White Bay Cruise Terminal will be the first to use Virgin Australia’s new check-in and baggage drop service.
Passengers flying with Air France, KLM and easyJet can make use of the Materna-supplied common use self-service bag drop system.
PT Angkasa Pura II has revealed that self-service bag drop is now being trialled at Jakarta’s Soekarno-Hatta International Airport.
Passengers flying with Lufthansa, SWISS and Austrian Airlines can use the electronic BAGTAG device instead of traditional paper tags.
AA passengers flying from London Heathrow to the United States can now have their luggage securely checked-in from any London address.
Cathay Pacific says the introduction of self-service technology at Gatwick Airport can reduce the check-in and bag drop process to less than 60 seconds.
Fiji Airways’ Rowan Chalmers discusses the Resort Check-in service, which allows passengers to check-in themselves and their bags in the hotel lobby.
Frontline staff in the baggage reclaim hall at Frankfurt Airport can now provide immediate assistance to passengers whose bags have been mishandled.
İGA, the contractor and designated operator of Istanbul New Airport, is investing in baggage tracking, bag drop, e-gates and an advanced mobile app.
Virgin Australia has piloted the OACIS solution at the Sydney Overseas Passenger Terminal, allowing passengers to utilise offsite check-in and bag drop.
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