REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

On the Ground: Baggage


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FTE APEX virtual EXPO

The air transport industry’s first major digital trade show

Future Travel Experience Ancillary

ARIA Resort & Casino, Las Vegas

8-10 Sep 2021, Las Vegas

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Global

ARIA Resort & Casino, Las Vegas

8-10 Sep 2021, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience


FUTURE TRAVEL EXPERIENCE EMEA


Future Travel Experience APEX Asia EXPO

9-10 Nov 2021, Marina Bay Sands, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


Air New Zealand highlights value of a successful self-service strategy

Air New Zealand highlights value of a successful self-service strategy

Check-in 2010 will see a keynote presentation from Todd Grace, Strategy Manager – Airports, Air New Zealand, addressing the airline’s experiences of the value of a self-service strategy. He believes that the writing is very clearly on the wall that the days of the traditional check-in experience are numbered, as he explained to Ross Falconer.

Kuala Lumpur’s StB vision

Kuala Lumpur’s StB vision

Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable […]

The future for common-use bag drop

The future for common-use bag drop

Common-use bag drops are emerging at the airport as an extension of the self-service experience – transferring more control away from the airline agent into the hands of the passenger. Louise Driscoll reports on the benefits and challenges for the industry.

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