REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Darin Juby, FTE’s Head of Baggage Transformation, discusses the recent reclaim optimisation Proof of Concept at Toronto Pearson and the key focuses of the FTE Baggage Innovation Working Group.
Using the electronic bag tags travellers will be able to tag their own bags via the Alaska Airlines mobile app and skip the step of printing traditional bag tags upon arrival at the airport.
Following a successful trial phase at Geneva Airport, passengers departing Zurich Airport with SWISS can now make use of AirPortr’s smart baggage offering.
Zurich Airport has deployed 20 self bag drop kiosks, supplied by Materna IPS, in its latest initiative to provide a seamless travel experience.
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
FTE is pleased to announce that GTAA’s Director of Baggage Services Darin Juby has been appointed as FTE’s new Head of Baggage Transformation.
The system is equipped with a biometric photo-matching technology that compares a scan of government-issued identification with a photo of the passenger for verification.
FTE’s Head of Baggage Transformation Andrew Price identifies the key trends that will help transform the baggage experience in 2022 and beyond.
Read some of the key recommendations from the recent Jump Seat Debate on sustainable baggage handling, which took place during FTE Global 2021.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
In this thought-leadership piece, BagsID Network discusses how AI can be instrumental in revolutionising baggage handling.
FTE is excited to announce that Brock Solutions has signed up as a Strategic Partner of the FTE Baggage Innovation Working Groups.
AirPortr’s CEO Randel Darby reflects on the FTE Baggage Innovation Working Group’s recent online meetings, and the future of offsite baggage processing.
Join the meeting to learn about FTE’s Baggage Transformation Framework and the Airport Labs Network, a set of partners who will help us test new ideas out.
The new partnership will allow SWISS passengers departing from Geneva Airport to have their baggage collected at home through the AirPortr service.
We are delighted to announce that Andrew Price has joined Future Travel Experience (FTE) as our first Head of Baggage Transformation.
The new partnership will enable passengers travelling in all classes to pre-book an at-home baggage collection slot for departing flights.
Last week FTE hosted the first FTE Baggage Innovation Working Groups, delivered with the support of our Strategic Partners Airportr and BagsID Network.
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