Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area at Bristol Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area at Bristol Airport.
Frankfurt Airport has opened a new “Quiet Room”, which offers travellers a dedicated space to escape the hustle and bustle of the airport terminal.
The FTE Airline Passenger Experience Power List recognises the top 25 airline executives who are most empowered to raise customer experience benchmarks.
Passengers flying to or from George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU) can now navigate through the airports using a new wayfinding technology.
HMSHost is taking Pepper the Robot on a North American airport tour to attract and engage travellers, and encourage them to download the airport dining app, Host2Coast. The free mobile app offers travellers information on the nearest food & beverage locations, operating hours and menu.
American Airlines has announced a partnership with Analogic to expand the use of Computed Tomography (CT) technology at airport security checkpoints.
Billund Airport has expanded its use of BlipTrack technology to effectively measure queue and dwell time throughout the entire airport.
Delta Air Lines has rolled out 100 handheld devices to help agents drive more personal engagements with customers at Hartsfield-Jackson Atlanta International Airport.
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The two new initiatives, which make use of biometric technology and automated border control gates, will be launched immediately.
The priority zone will provide short waiting times and a shorter route to boarding pass control and security screening via direct access to the fast lanes.
AVRO gives entrepreneurs the chance to work with Qantas Group business units to develop, incubate and scale their businesses.
The FTE Europe Innovation Awards and FTE Ancillary Awards were presented at Future Travel Experience Europe and Ancillary in Dublin on 26 June 2017.
Thomas Schnalke, Chairman of the Management Board, Düsseldorf Airport, explains how the airport is embracing the digital trend, including beacons, to enhance the passenger journey.
Delta is partnering with US CBP to test a new one-step biometric exit immigration procedure and technology at Hartsfield-Jackson Atlanta and New York-JFK airports.
Airport Authority Hong Kong has unveiled enhancements to Terminal 1 facilities at Hong Kong International Airport to create a vibrant experience for passengers.
Dallas Fort Worth Airport is the first in the US to introduce mobile food ordering. Travellers can now order and pay using the official DFW mobile app.
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