Dubai International has installed the world’s first interactive virtual assistant, enabling passengers to request answers to their specific travel and security questions.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Dubai International has installed the world’s first interactive virtual assistant, enabling passengers to request answers to their specific travel and security questions.
Finavia has opened a new Design Gallery at Helsinki Airport, where passengers can enjoy an interactive exhibition and views of the sunset while they wait for their flight.
Australian Customs and Border Protection Service’s Robyn Miller spoke to FTE about SmartGate’s US Global Entry trial and the future plans for the project.
Houston Airport System has installed a Bluetooth-based queue measurement system, so that passengers can check security checkpoint waiting times online.
Virgin Atlantic’s new Clubhouse Lounge at Newark Liberty Airport is inspired by downtown New York and features a cocktail bar, brasserie and movie screening room.
The two busiest airports in Indonesia have deployed roving check-in desks – described as “check-in desks on wheels” – to ease congestion at peak times.
Carrying or pulling your suitcase around an airport could soon become a thing of the past as one company is developing a robotic suitcase that follows its owner around.
A self-service bag drop trial has commenced at Heathrow Airport’s Terminal 3, allowing passengers to tag and check-in their own bags without assistance from an agent.
A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops.
The Australian Customs and Border Protection Service has announced that the automated border control system, SmartGate, is now open to US Global Entry members.
The automated border control system at Amsterdam Airport Schiphol is expected to process its 1-millionth passenger before the end of 2012, just nine months after going live.
Passengers arriving at Wellington Airport are in for a surprise following the installation of a 13-metre long Gollum sculpture in the ‘Middle of Middle-earth’ terminal.
A total of 19 self-service bag drop systems will be in place at Munich Airport by the end of November, while 16 new units will be installed at Frankfurt Airport.
Passengers travelling through Heathrow Airport’s T5 can relax in a new pop-up park, which includes grass, hedges and plants, a dedicated menu and views of the airfield.
Aéroports de Paris has released details of a six-year redevelopment programme for Paris-Orly Airport, which will see the two terminals merged into a single facility to transform the passenger experience.
Automated iris and facial recognition systems are to be installed at Dubai Airport’s Terminal 3 to speed-up and secure the immigration process.
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