U.S. Customs and Border Protection has launched the Mobile Passport Control app, which is being trialled at Hartsfield-Jackson Atlanta International Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>U.S. Customs and Border Protection has launched the Mobile Passport Control app, which is being trialled at Hartsfield-Jackson Atlanta International Airport.
San José International Airport has installed two Global Entry kiosks in the International Arrivals hall to help cut queues at the customs checkpoint.
Copenhagen Airport will bring together international and domestic passengers in 2015, which will help to simplify the airport experience for domestic travellers.
IATA has welcomed the decision of the US Department of Transportation to approve Resolution 787, the foundation document for the New Distribution Capability.
FTE spoke to Halifax International Airport Authority to find out more about North America’s first fully common use self-service check-in hall.
Airports and airlines are turning to iBeacons, passenger tracking solutions, interactive screens and wearable technology to improve the passenger experience.
Passengers flying from Halifax Stanfield International Airport can now make use of self-service bag drop regardless of which airline they are flying with.
Helsinki Airport has installed a new system that will allow it to track passengers via their smartphones to help identify bottlenecks and enable personal interactions.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Economy passengers can now make use of security Fast Track Lanes at Budapest Airport after the initiative was extended beyond premium travellers.
The first ‘My Lounge’ includes a games room, study area and free Wi-Fi, and aims to attract leisure travellers and the “new generation of business travellers”.
Aéroports de Montréal’s Antoine Rostworowski discusses how Smart Security, automation and a single passenger token can help improve airport security and immigration.
Visitors to Turkish Airlines’ Lounge Istanbul will be able to access the digital Sky Library on their own devices following the installation of iBeacons.
Qantas has launched an interactive digital content experience, labelled ‘QView’, which links passengers’ devices with the digital screens in the airline’s lounges.
Travellers have been asked to submit their ideas for the airport of the future, with the most popular suggestions to be evaluated by Copenhagen Airport.
In response to demand from travellers, Oslo Airport has introduced a new work zone where passengers can continue working while waiting for their flight.
FTE explores how new technology and better aggregation of data can be used to develop smartphone apps that assist passengers throughout the entire journey.
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