The Apple Watch compatible Brisbane Airport app offers passengers easy access to flight status updates, Digital Departure Cards and their car park location.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The Apple Watch compatible Brisbane Airport app offers passengers easy access to flight status updates, Digital Departure Cards and their car park location.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
RIMOWA Electronic Tag is the first fully integrated mobility solution for luggage and features an embedded digital bag tag.
Home-printed bag tags are now available for all SWISS flights out of Zurich and Geneva, as well as selected inbound flights from non-EU airports.
Perth Airport will deploy Amadeus’ Airport Common Use Service (ACUS) as it continues with its extensive AUD$1 billion infrastructure transformation.
The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.
The “totally customer-driven” investment follows the recent completion of a project to improve the departure hall experience for passengers.
Facebook Head of Travel Lee McCabe offers his thoughts on how airports and airlines can leverage apps and virtual reality technology to simplify the passenger experience.
Interactive indoor maps are now available at seven of United’s US hubs, while beacon-enabled wayfinding is being tested at Newark Liberty International Airport.
Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.
A new lounge precinct will be constructed as part of a domestic terminal expansion, and a new Business Lounge and Chairmans Lounge will be built.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
New self-service kiosks, mobile check-in desks, flexible flight information display screens and “smartwall” screens are being introduced at London City Airport.
Self-service check-in and self-tagging trials are now underway at Changi Airport, with Singapore Airlines and SilkAir passengers able to make use of 24 new kiosks.
Business and tourist visa holders, Mexican travellers with border crossing cards and airline crew are among those able to make use of the new kiosks.
The airport’s app has been upgraded to include the “SignTranslator” function, which can translate German language signage into six different languages.
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