Flagship Dining will offer “a one-of-a-kind, pre-flight meal with full tableside service and elegant dining”, according to American Airlines.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Flagship Dining will offer “a one-of-a-kind, pre-flight meal with full tableside service and elegant dining”, according to American Airlines.
The new British Airways app for iPad includes an IFE planner, interactive 3D globe, and a variety of features for Executive Club members.
Passengers can search for, request and book their Uber ride using the American Airlines app, which also provides directions to their Uber pick-up location.
JetBlue Technology Ventures has been launched to help “shape the future travel experience” and will invest in and partner with early stage startups.
The MIA Airport Official 2.0 app is integrated with Miami International Airport’s beacon infrastructure and features “blue-dot”, step-by-step directions.
The new First Class Lounge will open at Abu Dhabi International Airport’s Terminal 3 in May 2016, becoming the airline’s fourth premium lounge at its home hub.
Alberto Rey-Villaverde, easyJet’s Head of Data Science, explains how the LCC will leverage artificial intelligence to make improvements across the business.
Installation of the beacons, NFC tags and QR codes will enable the airport to communicate messages and alerts, and provide download links throughout the terminal.
Premium travellers have access to the Business Class Check-in area, which includes dedicated check-in counters, customer service desks and kiosks.
The project includes a new and expanded security screening area, a landside reconfiguration and the introduction of a new passenger lounge and retail hub.
Travellers now have an opportunity to escape the busy airport environment thanks to Fraport’s introduction of so-called “silent chairs” and yoga rooms.
FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
U.S. Customs and Border Protection (CBP) is using facial recognition technology to further secure the border control process at New York’s JFK Airport.
Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
As part of its strategy to appeal to business travellers, Ryanair’s fast track service is now available at a total of 25 airports across Europe.
Lufthansa’s Dr. Björn Becker tells FTE about the carrier’s plans to launch touchless bag drop and various other services to improve passengers’ baggage experience.
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