FTE speaks to SITA, Rockwell Collins, DSG Bagdrop, Materna, P5T and ICM about the future direction of self-service bag drop and the role that biometrics will play.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE speaks to SITA, Rockwell Collins, DSG Bagdrop, Materna, P5T and ICM about the future direction of self-service bag drop and the role that biometrics will play.
Five of the new bag drop units equipped with biometric cameras have been installed at Auckland Airport, and eight more will be added in early 2016.
Fraport has launched a new online and app-based shopping service, and plans to introduce a delivery service to Frankfurt Airport’s departure gates.
Heathrow Airport has become the third London airport to offer the on-demand baggage delivery service, which enables bag-free travel to and from the airport.
The latest generation SmartGates will help to expedite the departures process for international travellers, and replace the previous two-step system.
Sydney Airport has partnered with activewear brand Lorna Jane to open the first of its kind Active Living Room in the T2 Domestic terminal.
Passengers flying to or from Istanbul Atatürk Airport can now familiarise themselves with the terminals online using Google Street View maps.
ACSA’s five-year partnership with SITA covers self-service and baggage tracing kiosks, as well as backend hardware and network-related infrastructure.
MIA has partnered with a university and medical institution to help make air travel more accessible for travellers with autism-related conditions.
The new app, “Ida”, has been developed to enable Virgin Atlantic to showcase its end-to-end premium travel experience via mobile and wearable devices.
A new industry report highlights how biometrics can transform the passenger experience, from check-in to in-flight entertainment.
Changi Airport Group CIO Steve Lee discusses the Group’s biometrics-related plans and considers the merits of wearables and single passenger tokens.
The Oxford-Emirates Data Science Lab will draw upon data science, machine learning, mathematics and big data to place data at the heart of Emirates Group.
From 3 December, UK citizens will be able to apply to join the trusted traveller initiative, available at 46 US airports and 13 preclearance locations.
The Chhatrapati Shivaji International Airport Mumbai T2 App uses augmented reality, beacons and push notifications to improve the passenger experience.
Quiet zones, family-friendly facilities and dedicated lounges for PRMs and unaccompanied minors will feature in the new satellite terminal.
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