Etihad Airways has opened its first lounge for business and first class customers in the Tom Bradley International Terminal at Los Angeles International Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Etihad Airways has opened its first lounge for business and first class customers in the Tom Bradley International Terminal at Los Angeles International Airport.
JetBlue’s Joanna Geraghty discusses JetBlue’s trial of e-tags, and considers how the likes of Uber, Lyft and FedEx can help deliver a simplified travel experience.
Dublin Airport has opened a new lounge, called ‘51st&Green’, for premium passengers travelling between Ireland and the United States.
London City Airport has launched a new Facebook Messenger service, enabling passengers to get information about their upcoming flight via the Messenger app.
A key element of the £24m terminal improvement project, the new-look security area offers a more calming and welcoming environment for travellers.
Passengers flying with Ryanair, Flybe, CityJet and Aer Lingus can use the new self-service bag drop kiosks, with the latter offering “touchless bag drop”.
The new security lanes in North Terminal each have multiple loading points, enabling seven passengers to prepare for the screening process at any time.
RIOgaleão – Tom Jobim International Airport has introduced new ABC e-gates to improve the passenger experience when leaving or entering Rio de Janeiro.
The Civil Aviation Authority of Singapore will be investing $15 million to push the introduction of self-service processes for passengers in Changi Airport.
The Transportation Security Administration and American Airlines will be installing a new automated screening process in selected airports in the US this year.
Star Alliance has unveiled its new automated check-in concept at Tokyo Narita Airport, which is inspired by the customer experience at Heathrow T2.
Ten years after the launch of Future Travel Experience, we are working harder than ever to inform and inspire industry collaboration and co-creation.
The low-cost carrier’s “Leisure Plus” fare includes priority boarding, an allocated seat and a 20kg checked baggage allowance.
The trial will apply to passengers on one flight a day from the United States to Japan and forms part of CBP’s wider Entry-Exit strategy.
The £186 million Pier 1 includes five new gate rooms, a new baggage system for South Terminal, early bag store and a premium lounge.
The nine automated passport control e-gates will automate the border control process for travellers flying to destinations outside of the Schengen area.
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