Frankfurt Airport has launched a new app for iPhone and iPad users, offering orientation maps as well as information on parking, retail and flight status updates.
![New app to improve wayfinding at Frankfurt Airport](https://www.futuretravelexperience.com/wp-content/uploads/2011/08/NL180811-nftw-frankfurt-app-thumb.jpg)
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Frankfurt Airport has launched a new app for iPhone and iPad users, offering orientation maps as well as information on parking, retail and flight status updates.
Qantas has confirmed that it is to roll out its Next Generation Check-In Program to international services, with the concept set to be extended to New Zealand.
In an innovative move to simplify the airport security process and enhance the passenger experience, a number of UK airports have introduced ‘virtual assistants’.
The new Emirates lounge offers a variety of passenger amenities, luxurious surroundings and easy access to each of the 14 gates in T3’s Concourse 1.
Bangalore International Airport has become the first airport in India to receive Baggage Improvement Programme certification from IATA.
CityJet is to become the first airline in the UK to offer an interactive concierge service via Twitter, offering passengers travel advice and a reservations service.
United Airlines has introduced a new full-featured app to give customers easy access to bookings, check-in, boarding passes and flight status updates.
A new indoor geolocation app has been developed by Aéroports de Paris to assist with passenger wayfinding in Paris-Charles de Gaulle Airport.
Amsterdam Airport Schiphol is to introduce a new biometric-based automated border control system to expedite passenger processing during peak periods.
Following a successful trial, BAA will introduce 82 facial recognition scanners at London Heathrow Airport to increase security at the airport.
Helsinki Airport’s Bluetooth passenger tracking will go live in August, allowing passengers to receive real-time updates on security queuing times.
The Transportation Security Administration (TSA) is to undertake a pilot programme aimed at expediting passenger screening for trusted travellers in the US.
Air China has unveiled new arrivals lounges for passengers flying to Beijing from Vancouver, European cities and Australia.
Vueling has developed a new iPhone app which allows users to book flights, check-in, select their seat and make changes to their booking itinerary.
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
Malaysia Airlines has announced that self-service kiosks will replace the counter check-in process for domestic passengers flying from KLIA.
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