REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

On the Ground News

On the Ground News

Top ancillary & retailing trends to watch in 2025: daa, Lufthansa Group, Heathrow, PLAY and Fraport on experimental retailing, tailored experiences, digital innovation and more
Aeroporti di Roma enhances accessibility at FCO with autonomous mobility solution from WHILL
Charlotte Douglas Airport opens new TSA checkpoint for “a faster, more efficient screening experience”
New Air Canada Café at Montréal-Trudeau reinforces airline’s commitment to premium lounge offerings
Korean Air to upgrade airport lounges and introduce Premium Economy as part of CX enhancement
Sydney Airport to begin $200m T2 upgrade transforming CX with cutting-edge tech
Perth Airport continues CX refreshment with four new outlets in partnership with SSP
Nice Côte d’Azur Airport enhances CX with two new restaurants operated by Lagardère Travel Retail France
Red Sea International Airport and Plaza Premium Group partner to pioneer new lounge services in Saudi Arabia
Top ancillary & retailing trends to watch in 2025: Vantage Group, Air France-KLM, MUC, Oman Air, YVR and more on digitalisation, personalisation, AI-driven experiences and more
FTE Communities update: Smart Ramp Proof of Concepts, Iberia-hosted Live Day in Madrid, exclusive Schiphol baggage tour and more
Hamad Airport unveils state-of-the-art Concourses D and E with cutting-edge tech and enhanced CX

FTE Events and Activities Schedule

View the full schedule >>

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Global

09-11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


China increases CUSS presence

China increases CUSS presence

NCR’s Common Use Self-Service kiosks will read mobile barcodes, drivers’ licenses and passports to make the check-in process easier than ever.

Get Future Travel Experience news & updates sent to your inbox