The project includes a new and expanded security screening area, a landside reconfiguration and the introduction of a new passenger lounge and retail hub.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The project includes a new and expanded security screening area, a landside reconfiguration and the introduction of a new passenger lounge and retail hub.
Travellers now have an opportunity to escape the busy airport environment thanks to Fraport’s introduction of so-called “silent chairs” and yoga rooms.
FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
U.S. Customs and Border Protection (CBP) is using facial recognition technology to further secure the border control process at New York’s JFK Airport.
Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
Viracopos International Airport has implemented automated border control e-gates to create a more seamless and secure passenger experience.
The VIP Lounge includes a business centre with private workstations, internet access, power outlets, flat screen TVs and a play area for younger travellers.
FTE takes a look at the top five technology trends that will shape the passenger experience in 2016, and which should be on every airport and airline’s radar.
The updated TAV Mobile app offers access to real-time retail offers and a language translation function for travellers flying from 11 of TAV’s airports.
The upgrade covers all existing terminals at Abu Dhabi International Airport and will bring the infrastructure into line with the new Midfield Terminal Building.
Passengers flying from Portland will soon be able to catch a short movie in the airport’s new cinema, which is due to open in Spring 2016.
Metropolitan Washington Airports Authority’s CIO outlines how Big Data and advanced analytics will help to simplify the travel experience.
Abu Dhabi Airports Company (ADAC) has installed 15 check-in counters at the new cruise terminal, to simplify the ship-to-aircraft transit experience.
The new app for iPad and updated apps for iOS and Android handsets include a raft of new features aimed at further empowering passengers.
While Apple Watch apps have become a common feature since the launch of the device in April 2015, Jet Airways is the first Indian airline to offer one.
FTE speaks to SITA, Rockwell Collins, DSG Bagdrop, Materna, P5T and ICM about the future direction of self-service bag drop and the role that biometrics will play.
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