Lufthansa has opened its largest airport lounge yet, offering luxury facilities to frequent flyers travelling through Frankfurt Airport.
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Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Lufthansa has opened its largest airport lounge yet, offering luxury facilities to frequent flyers travelling through Frankfurt Airport.
Darwin International Airport has become the eighth Australian international airport to introduce SmartGate facilities.
American Airlines has announced the introduction of self-service check-in kiosks at Santo Domingo, Santiago and Puerta Plata airports in the Dominican Republic.
Incheon Airport’s ‘U-Airport’ concept relies heavily on the use of biometric technology to enable self-service, so how does it ensure a high level of security?
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
Munich Airport has unveiled the brand new VIP WING, which offers passengers the chance to enjoy luxury lounge facilities before or after their flight.
A rise in automatic check-in and the increasing role of mobile technology has brought the future of both the check-in process and the boarding pass into question.
The latest report from Amadeus details how emerging mobile technologies will revolutionise each stage of the future travel process.
Christchurch Airport has responded to the increasing mobile technology trend by becoming the first airport in New Zealand to launch a mobile website.
Passengers travelling from Mumbai International Airport can now make use of new self-service kiosks which allow for e-tickets to be printed onsite.
SAS Scandinavian Airlines has launched a new NFC-based mobile phone Smart Pass to offer frequent flyers a seamless travel experience.
IATA has unveiled the first mock-up of the Checkpoint of the Future concept, which is designed to enhance security and passenger processing.
Emirates is the latest airline to offer passengers the choice of receiving a mobile boarding pass to allow for a paperless travel experience.
ARINC Incorporated has been awarded the contract to install its CUPPS platform at Northern Ireland’s Belfast City Airport.
Munich Airport has introduced new InfoGates to assist with passenger wayfinding in the terminal building.
ANA Group has partnered with Amadeus to introduce international flight reservation, inventory and departure control systems to streamline the travel experience.
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