Air Canada has added the TSA PreCheck indicator to its e-boarding passes, allowing passengers to proceed directly to PreCheck security lanes at US airports.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air Canada has added the TSA PreCheck indicator to its e-boarding passes, allowing passengers to proceed directly to PreCheck security lanes at US airports.
Ryanair has partnered with Adobe to upgrade its digital infrastructure as part of the on-going “Always Getting Better” service improvement programme.
Travellers flying from Luxembourg Airport can now switch to an earlier flight using new self-service kiosks, which also enable self-tagging.
FTE speaks to Future Foundation and Amadeus to find out how mobile technology, virtual reality, robotics and social media will shape future traveller needs.
The expansive airport lounge makeover programme will start with major upgrades to Admirals Club lounges in Phoenix and São Paulo.
FTE explores how daa is improving data sharing between stakeholders to improve operational efficiency, queue management and resource allocation.
This week saw the launch of the DS BAGTAG – a new electronic, permanent bag tag – as airlines weigh up the benefits of moving away from traditional paper tags.
The digital smart screens in the baggage reclaim hall include a “journey comparison generator”, which displays the various onward travel options.
The New York City-inspired food hall in Delta Air Lines’ Terminal C features more than 100 iPads, contactless readers, Apple Pay and self-service stations.
The introduction of Global Entry kiosks at Lynden Pindling International Airport follows the recent installation of Automated Passport Control kiosks.
FTE paid a visit to Amsterdam Airport Schiphol to explore the Schiphol Security Experience, which sets a new benchmark by delivering “security as a service”.
The new Mobile Host for iPhone combines live data from Gatwick Airport’s information systems with passenger booking details to deliver bespoke updates.
AirAsia will introduce its new ‘Home Tag’ from 20 April and roll out self-service bag drop in Bangkok, Phuket, Langkawi and select Indonesian airports.
The new SilverKris Lounge includes dedicated First and Business Class areas, roving hosts, a travel concierge service, an art gallery and productivity pods.
Google’s Javier Delgado Muerza discusses how mobile technology can help improve the travel experience and why more effort needs to be made to improve integration.
AirAsia has launched a new self-service bag drop solution at Senai International Airport – the first of its kind at a Malaysian airport.
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