Helsinki Airport has installed a new system that will allow it to track passengers via their smartphones to help identify bottlenecks and enable personal interactions.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Helsinki Airport has installed a new system that will allow it to track passengers via their smartphones to help identify bottlenecks and enable personal interactions.

Economy passengers can now make use of security Fast Track Lanes at Budapest Airport after the initiative was extended beyond premium travellers.

The first ‘My Lounge’ includes a games room, study area and free Wi-Fi, and aims to attract leisure travellers and the “new generation of business travellers”.
Aéroports de Montréal’s Antoine Rostworowski discusses how Smart Security, automation and a single passenger token can help improve airport security and immigration.
Visitors to Turkish Airlines’ Lounge Istanbul will be able to access the digital Sky Library on their own devices following the installation of iBeacons.

Japan Airlines will use smartwatches and iBeacons to track gate agents at Tokyo Haneda Airport’s Terminal 1 and assign tasks based on their exact location.

Ryanair has launched its new app, which passengers can use to book flights, hotels and car hire, and access flight information and mobile boarding passes.

The TravelLab has released its first set of findings based on the ideas that have been conceptualised and piloted at Helsinki Airport to improve the passenger experience.

FTE explores what role CUPPS, the cloud, virtualisation and native airline applications will play in the future, and assesses the thoughts of a number of industry experts.

FTE spoke to James Millett, Head of Digital at easyJet, about the iBeacon trial, and how the LCC plans to use the technology to simplify the travel experience.

With security in US and UK airports being stepped up again, FTE explores how airlines and airports can more effectively communicate with passengers to avoid widespread confusion.
Austrian Airlines is trialling four Scan&Fly self-service bag drop units in the Austrian Star Alliance Terminal Check-in 3 at Vienna Airport.

Malaysia Airlines will remove all but two of its check-in desks at Kuala Lumpur International Airport, meaning Economy passengers will have to use self-service check-in and bag drop.

Paris Charles de Gaulle Airport is trialling the uDrop self-service bag drop solution – the latest in a number of bag drop trials by Aéroports de Paris.

Low-cost airline flydubai continues to enhance its offer for business customers with the opening of a two-storey lounge at Dubai International Airport.

FTE spoke to IATA about the impact the forthcoming auto check-in standard could have, and explores why JetBlue has decided to automate the check-in process.
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