Auckland Airport has announced a partnership with TripIt from Concur in an effort to help customers plan and manage their end-to-end travel experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Auckland Airport has announced a partnership with TripIt from Concur in an effort to help customers plan and manage their end-to-end travel experience.
Ryanair’s Chief Technology Officer reveals that the low-cost carrier is looking at how wearable technology can help to improve the passenger experience.
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
Sweden’s Stockholm Arlanda Airport could soon become the first airport in Scandinavia and just the third in Europe to offer the US preclearance service.
IATA has recognised the efforts of Hawaiian Airlines to use self-service solutions to improve and expedite the travel experience for its passengers.
First Class passengers will be able to trial Samsung Gear VR headsets to view destination information and movies in airport lounges and onboard the A380.
Ryanair customers who purchase the Business Plus product will soon be able to skip security queues at Gatwick, Ciampino and Eindhoven airports.
Trondheim and Tromsø airports will be the first to get the new lounges, which will then be introduced at more Scandinavian airports during 2015.
Forty BorderXpress APC kiosks will go live at San Francisco International Airport in March 2015 to help expedite processing at the U.S. CBP checkpoint.
FTE speaks to IATA’s Andrew Price about the new Resolution 753 on baggage tracking, and explores what airlines and airports need to do to prepare.
Customers can now use the NFC and scanning functions to automatically enter their credit card details when booking a flight via the Vueling app.
Qatar Airways passengers who are staying at The Airport Hotel at Hamad International Airport can check-in their bags 12 hours before their departure time.
Travellers flying from Göteborg Landvetter Airport will be able to make use of new self-service bag drops after the airport placed an order for 12 units.
Royal Jordanian has launched a new app as part of its efforts to leverage mobile technology to simplify and streamline the travel experience for its customers.
SITA Lab’s Renaud Irminger and Virgin Atlantic’s Tim Graham share their thoughts on what Google’s announcement means for the air transport industry.
FTE looks at how Heathrow, Gatwick, London Stansted and London City airports are investing heavily in enhancing the airport experience for travellers.
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