Louis Armstrong New Orleans International Airport (MSY) has unveiled the newly renovated The Club MSY lounge, reimagining the space with a blend of New Orleans heritage and modern design for an elevated CX.

Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Louis Armstrong New Orleans International Airport (MSY) has unveiled the newly renovated The Club MSY lounge, reimagining the space with a blend of New Orleans heritage and modern design for an elevated CX.

Vantage Group, Iberia, Threedot, MUC, Icelandair, LHR, LOT Polish Airlines, AMS, Kinetic Consultancy, FRA and KEF share their insights into the key trends and technologies that will shape ancillary & retailing strategies in 2026 and beyond.

We are delighted to announce that aviation media and events leader Max Gosney has joined FTE as our new Managing Director, bringing 15 years’ industry expertise and a track record in shaping aviation dialogue and innovation.

Austin-Bergstrom International Airport has unveiled the West Infill expansion, featuring a new TSA checkpoint, upgraded infrastructure and passenger-focused enhancements under the Journey With AUS program.

Tampa International Airport has unveiled the final design for its new Airside D, a state-of-the-art terminal set to open in 2029. The 16-gate facility will provide enhanced amenities and innovative passenger services.

Vienna Airport has revealed its food and beverage partners for the new Terminal 3 Southern Expansion, set to open in 2027. The line-up features iconic local and international brands, offering a rich culinary experience.

Changi Airport and Jewel celebrate the ‘Year of the Horse’ with animatronic horses, festive horticulture, a Lunar New Year bazaar, and 24-hour lounge dining, offering travellers an immersive and auspicious celebration.

Delta is upgrading its Sky Clubs with major renovations at Philadelphia and refreshed lounges in Atlanta, increasing seating, improving flow, and enhancing comfort, with further expansions planned at JAX, TPA and LAS.

Seattle-Tacoma International Airport has completed the $546 million SEA Gateway Project, transforming the north end of the terminal with a modern, light-filled and more efficient customer journey from curb to gate.

Frankfurt Airport has become the first in the world to trial Auracast broadcast audio, streaming gate announcements directly to passengers’ hearing aids, earbuds and smartphones via Bluetooth.

Istanbul Sabiha Gökçen International Airport has welcomed the opening of a new Plaza Premium Lounge. There are also plans for a Plaza Premium First lounge at the airport, featuring personalised hospitality.

BLR Airport has unveiled ‘Gate Z’ – a Gen Z-inspired social lounge that blends community-driven spaces, lifestyle-led design, sustainability and AI-enabled personalisation to meet the expectations of modern travellers.

Our comprehensive focus on the key baggage trends set to shape the industry in 2026 and beyond features compelling insights from FTE Baggage Innovation Working Group (BIWG) Captains and a wide selection of BIWG Partners.

Heathrow has fully rolled-out next-generation CT security scanners, following a £1 billion tech upgrade. Passengers travelling through all terminals no longer need to remove liquids or electronics from their hand luggage.

Fraport and the German Federal Police have started deploying innovative AI-powered software at Frankfurt Airport. The technology automatically detects items that aren’t allowed in carry-on luggage.

Munich Airport is preparing for the opening of its new Terminal 1 Pier on 13 April. The project is designed not only to strengthen capacity but also to set “new standards in quality, efficiency, and passenger comfort”.
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