REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Taipei Songshan Airport has welcomed the opening of a new Plaza Premium Lounge. The new lounge blends local culture, cuisine, and comfort to offer travellers an immersive pre-flight experience.
Sofia Airport is partnering with SSP as part of its renovation plans to transform the passenger experience. Together, they have already opened two outlets in the Terminal 2 airside departures area.
Glasgow Airport – part of AGS Airports – is to receive a £3.7 million investment for new F&B and retail units to enhance the overall passenger experience and provide “modern, high-quality facilities”.
Alaska Airlines Director of Innovation Bernadette Berger unveiled a transformative new vision for airport gate experiences in a compelling keynote at the FTE World Innovation Summit on 15 May 2025.
In this interview, Eric Pateman, Chief Experience Officer, Vancouver Airport Authority, discusses building a robust strategy that enhances the passenger journey while also driving non-aeronautical revenues.
Manchester Airport has announced a major investment in Terminal 3, which will free-up space and improve CX. The project will remodel the entrance to the terminal, the security hall and the departure lounge.
King Abdulaziz International Airport (KAIA), Jeddah, has partnered with SSP to introduce a range of food & beverage brands. The carefully selected suite of brands tailors the mix to the KAIA passenger profile.
Belfast International Airport has inaugurated phase one of its £100m five-year investment programme, with a terminal extension, immersive new duty free experience, and enhancements to the arrivals CX.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
JFK Millennium Partners has previewed the innovative operations and unique guest experiences that will define the new $4.2 billion Terminal 6, as it promises “to deliver an extraordinary experience”.
Changi Airport Group has announced the award of contracts for substructure and airside infrastructure works at Changi Airport’s Terminal 5. Construction of T5 will start in the first half of 2025.
Pittsburgh International Airport continues to maximise its 8,800-acre campus to drive energy innovation and economic development in the region with a project that will more than double its solar field.
United Airlines has opened its newly renovated and expanded United Polaris Lounge at Chicago O’Hare International Airport, offering travellers more space, a modern design and elevated amenities.
WestJet and Swissport’s Aspire Executive Lounges have unveiled a new lounge experience at Calgary International Airport – the Aspire WestJet Garden Lounge, which aims to offer a unique and premium CX.
Heathrow has unveiled a new Nature Traffic Control Tower, a birdwatching hideaway right in the heart of one of its 13 local nature conservation sites, as the airport launches its Nature Positive Plan.
Edinburgh Airport has completed the installation of cutting-edge new security scanners that allow travellers to keep liquids and large electrical items in their hand baggage, significantly enhancing CX.
Read our FTE World Innovation Summit preview highlighting a broad range of pioneering event sponsors, guided tours of the landmark new PIT terminal, innovation tours across Pittsburgh, innovation pitch sessions, and more.
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