REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Western Sydney International Airport has announced the completion of major construction works on its state of-the-art terminal. Opening in 2026, the new airport will feature cutting-edge tech and a seamless CX.
VINCI Airports has inaugurated the first phase of the renovation of Annecy Haute-Savoie Mont-Blanc Airport’s terminal. This project is part of a multi-year investment plan to enhance the customer experience.
Nashville International Airport has unveiled its Concourse D extension, a key project in its $3 billion growth plan. Featuring new gates, dining options, and a scenic outdoor terrace, it enhances the traveller experience.
Taipei Songshan Airport has selected SITA to lead its next-generation shared check-in counter project, deploying a full suite of self-service and biometric-powered tech to future-proof operations and customer experience.
Australia’s Sunshine Coast Airport has chosen CAVU’s propel™ as its new parking pre-book platform. propel™ replaces the airport’s existing system and offers a smoother, more customer-friendly experience.
Emirates and Uber have announced a strategic partnership to explore ways to make journeys more seamless, effortless and rewarding for travellers, including enhancing the on-ground mobility experience.
Delta Air Lines has unveiled the latest enhancements to its Terminal C at LaGuardia Airport – part of the now-completed $4 billion transformation in partnership with the Port Authority of New York and New Jersey.
The Marketplace in T5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafés and restaurants. It is the largest commercial investment in the airport’s history.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
The General Authority of Civil Aviation of Saudi Arabia and the UK Government have signed a One-Stop Security Agreement, aimed at enhancing the experience of transit passengers at Saudi Arabia airports.
Fraport has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026 for a customer-oriented experience.
Changi Airport Group and Haikou Meilan International Airport have signed a Memorandum of Understanding to strengthen their collaboration in areas including technology innovation and much more.
Munich Airport’s future-focused new Terminal 1 Pier is on schedule to open in the first half of 2026. The expansion will not only create additional capacity, but also “a new level of quality and comfort for passengers”.
Miami International Airport has entered a five-year partnership with ABM. The agreement includes the full deployment of ABM Connect, the company’s technology and data intelligence platform, for an enhanced CX.
Australia’s Sunshine Coast Airport and Cérge are collaborating to help foster a more inclusive CX. SCA is investing in the Cérge companion technologies, including new Bluetooth tracking and a wheelchair database.
The co-located APEX FTE EMEA and Ancillary & Retailing events took place in Dublin on 10-12 June 2025, with the theme of ‘Innovate to Elevate’. Take a look at our visual round-up of the key highlights.
In a headline session at the co-located APEX FTE EMEA and Ancillary & Retailing 2025 events, four senior leaders from Ryanair took to the stage to share how Europe’s largest airline group is reimagining the travel experience.
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