REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
As part of Finaviaâs continuous development of the commercial selection at Helsinki Airport, a new forest-themed area will open at the beginning of 2026, inviting travellers to be inspired by Finnish nature.
Melbourne Airport has enhanced accessibility with the formal launch of its âAirport Assistâ service, which integrates with existing airline support processes to ensure human-centric help at all stages of the passenger journey.
Metropolitan Washington Airports Authority has announced the first concessions selected for Concourse E, which is currently under construction at Dulles International Airport, for an enhanced CX.
Around 80 solar film modules are now generating renewable energy on a 27m-high chimney at Cologne Bonn Airportâs combined heat and power plant, as a central component of its sustainability activities.
Swissportâs Aspire Executive Lounges has opened its first lounge in Italy at Venice Marco Polo Airport, which is accessible to all passengers. The new lounge is being introduced as a limited time concept.
Munich Airport is enhancing sustainability with 138 new charging stations for electric vehicles, which can be used by both travellers and airport visitors. The initiative is part of the airportâs âNetZero 2035 Strategyâ.
Aspire Executive Lounges has announced the opening of its latest airport lounge at YUL Montreal-Trudeau International Airport, in partnership with American Express, for an elevated customer experience.
FTE Global, renowned as the âCES of Aviationâ, took place in Long Beach, California, on 9 to 11 September 2025 where it was, once again, co-located with APEX/IFSA Global EXPO. Take a look at our round-up of the key highlights.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Winners of the FTE Americas Innovate Awards â the industryâs definitive innovation competition for the region â were announced at FTE Global â the âCES of Aviationâ â in Long Beach, California, on 11 September 2025.
Future Travel Experience (FTE) has announced that its flagship event, FTE Global, will relocate to Dallas-Fort Worth, Texas, on 8-10 September 2026 for a landmark edition marking the eventâs 20th anniversary.
International Airlines Group, Airport Authority Hong Kong, All Nippon Airways, Schiphol, United, and Dallas Fort Worth International Airport were recognised in the FTE Global 2025 Awards ceremony.
In this interview ahead of FTE Global, Andrea Goodpasture, Managing Director – Airport Affairs, shares how Southwest Airlines is on a transformation journey to address the evolving needs and desires of its customers.
American Airlines continues to enhance the premium customer experience with its latest plans to build a Flagship lounge and expand its Admirals Club lounge footprint at Charlotte Douglas International Airport.
Auckland Airport has unveiled plans for a significant transformation of the departure hall, which is described as âa once-in-a-generation opportunity to completely reimagine the check-in experienceâ.
Alaska Airlinesâ passengers travelling from Seattle and Portland now have the option to verify their identity right at the automated bag drop units, as it aims to make the travel experience as seamless as possible.
Cathay is welcoming customers back to its newly redesigned flagship lounge at Beijing Capital International Airport. The aim is to place human-centric design at the heart of the elevated lounge experience.
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