The line-up of robots can perform a variety of tasks, ranging from helping to transport luggage to providing assistance with language translation.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>The line-up of robots can perform a variety of tasks, ranging from helping to transport luggage to providing assistance with language translation.
Using Apple Maps on their iPhone or iPad, passengers can navigate through the airport and pinpoint shops, restaurants and other points of interest.
Download the FTE Passenger Experience & Ancillary Think Tank, co-created by Brussels Airlines, Heathrow Airport, Google, Expedia and Datalex experts.
KLM’s interactive, voice-driven pack assistant on Google Home can provide passengers with useful advice and recommendations.
AA passengers flying from London Heathrow to the United States can now have their luggage securely checked-in from any London address.
During the two-month “Virtual Cinema” pilot, passengers can watch a selection of 2D, 3D and 180°/360° content in the SkyTeam lounge at Dubai International.
Cathay Pacific says the introduction of self-service technology at Gatwick Airport can reduce the check-in and bag drop process to less than 60 seconds.
During the Personal Security Pass pilot project, passengers on select flights can go online and reserve a specific time slot to go through security.
According to Air NZ Chief Digital Officer Avi Golan, applications of blockchain are developing rapidly and the airline is excited by the possibilities.
The team, who are fluent in both English and Mandarin, are on hand to assist customers at check-in, at the departure gate and on arrival in to Heathrow.
The chatbot, which will be available on Facebook’s Messenger platform, will offer 24/7 assistance to passengers before, during and after their trip.
Satyaki Raghunath, Chief Innovation Officer at GMR Airports discusses GMR Group’s concerted effort in recent years to channel its innovation as it continues to implement new technologies to help future-proof its airport facilities.
AirAsia has announced its plans to enhance air travel experience through digitalisation, setting Singapore Airport Terminal 4 as the model airport of the future low-cost carriers.
Dubai International Airport has partnered with Deliveroo, a global leader in premium food delivery, to launch the region’s first airport delivery service. The launch of DeliverooDXB is the latest of several projects that aim at transforming the airport’s passenger experience.
Ryanair has opened a new state-of-the art digital and IT innovation hub, Travel Labs Spain, based in Madrid, as part of its digital initiatives under Year 4 of its ‘Always Getting Better’ programme.
ANA All Nippon Airways, Cathay Pacific, Korean Air, Finnair and Contour Aviation are the latest airlines to join the TSA PreCheck programme.
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