Redefining the end-to-end passenger experience | Independent news and events



FUTURE TRAVEL EXPERIENCE EMEA

Istanbul Congress Center - ICC, Istanbul

18 - 20 June 2019

A mega-show to commemorate a mega-hub, and a new era of travel


Future Travel Experience Ancillary

Istanbul Congress Center - ICC, Istanbul

18 - 20 June 2019

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Global

4-6 September 2019, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience Asia EXPO

12-13 November 2019, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


Air New Zealand highlights value of a successful self-service strategy

Air New Zealand highlights value of a successful self-service strategy

Check-in 2010 will see a keynote presentation from Todd Grace, Strategy Manager – Airports, Air New Zealand, addressing the airline’s experiences of the value of a self-service strategy. He believes that the writing is very clearly on the wall that the days of the traditional check-in experience are numbered, as he explained to Ross Falconer.

Fast Travel programme nearing its target

Fast Travel programme nearing its target

As part of the ongoing Simplifying the Business (StB) initiative, the International Air Transport Association’s (IATA) Fast Travel programme is rapidly progressing, attracting global support from airlines, airports and passengers alike. Ryan Ghee spoke to Stephan Copart, project manager, Fast Travel – IATA.

NFC-enabled mobile phones – the future of the check-in process?

NFC-enabled mobile phones – the future of the check-in process?

When it comes to check-in and boarding, for the airline, the airport and the passenger, the general rule is: the simpler, the better. The bar coded boarding pass is currently the standard used by more than 200 airlines globally, but with Near Field Communication (NFC) technology being increasingly explored as a potential alternative, just how […]

First CUPPS compliance certification achieved

First CUPPS compliance certification achieved

The first CUPPS (Common Use Passenger Processing System) certification has been achieved. In August, SITA became the first platform provider to achieve compliance certification and to successfully complete its CUPPS Pilot Program. Ross Falconer reports.

Kuala Lumpur’s StB vision

Kuala Lumpur’s StB vision

Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable […]

Access IS promotes face-up bar code scanning

Access IS promotes face-up bar code scanning

Whether your ticket is read face-up or face-down by the scanner can have a significant impact on how long passengers are kept waiting. There have been successful trials to present them on mobile phones and personal digital organisers (PDAs) – a trend that may grow. This variety of media makes accurate, first-pass scanning harder and […]

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