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REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

On the Ground News

Etihad Airways to offer COVID-19 home testing service prior to travel

Istanbul Airport CEO: “Big Data, biometrics and IoT allow for more collaboration and an open exchange of data between stakeholders”

New Air Arabia Abu Dhabi LCC to start operations on 14 July

Heathrow ready to host UK’s first COVID-19 airport testing trial

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airBaltic passengers offered mobile check-in

Latvian national airline airBaltic has launched a new mobile check-in service for passengers flying out of Riga plus 17 other international destinations.

Mobile & Wearables // Jun 2012

Ethiopian Airlines launches self-service check-in kiosks

Ethiopian Airlines and Ethiopian Airports Enterprise have joined forces to introduce self-service check-in kiosks at the country’s main airport.

Check-in // Jun 2012

ADAC extends offsite check-in and self bag tagging

Abu Dhabi Airports Company has installed a new offsite check-in facility, allowing more passengers to check-in and print their bag tags before arriving at the airport.

Baggage, Check-in // Jun 2012

Munich Airport app offers automatic flight status updates

The new MUC Airport app has been developed for the Apple iOS operating system and offers flight information, status updates and information on retail and F&B.

Mobile & Wearables // Jun 2012

Norwegian’s self-service bag drop success

Daniel Skjeldam, CCO, Norwegian outlined to FTE how the airline’s new self-service bag drop has performed since implementation and where it will be rolled-out next.

Baggage // May 2012

Industry report: New technology and collaboration to shape future travel process

Biometrics, Terminal Design // May 2012

SIM-based NFC trial to take place at Toulouse-Blagnac Airport

Mobile & Wearables // May 2012

Iberia to install interactive ‘Quick Service Points’ at Madrid-Barajas

Wayfinding & Passenger Services // May 2012

Sydney Airport to add new SmartGates

Biometrics, Immigration & Arrivals // May 2012

Amadeus launches door-to-door travel app

Amadeus has announced the development of the new Mobile Traveller app – a fully integrated application that offers door-to-door assistance throughout the travel process.

Mobile & Wearables // May 2012

FTE Exclusive: easyJet COO reveals ‘Project Halo’ plans

easyJet COO Warwick Brady reveals the airline’s plans for ‘Project Halo’, including how exactly it will work and where the initial trials will take place.

Mobile & Wearables // May 2012

Offsite agents to improve passenger service levels

A new system that uses telepresence technology allows for an offsite agent to offer face-to-face assistance on airport services such as check-in and lounge access.

Wayfinding & Passenger Services // May 2012

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Dubai Airports introduces immigration e-gates

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On the Ground News

Etihad Airways to offer COVID-19 home testing service prior to travel

Istanbul Airport CEO: “Big Data, biometrics and IoT allow for more collaboration and an open exchange of data between stakeholders”

New Air Arabia Abu Dhabi LCC to start operations on 14 July

Heathrow ready to host UK’s first COVID-19 airport testing trial

Subscribe to our newsletter

airBaltic passengers offered mobile check-in

Ethiopian Airlines launches self-service check-in kiosks

ADAC extends offsite check-in and self bag tagging

Munich Airport app offers automatic flight status updates

Norwegian’s self-service bag drop success

Industry report: New technology and collaboration to shape future travel process

SIM-based NFC trial to take place at Toulouse-Blagnac Airport

Iberia to install interactive ‘Quick Service Points’ at Madrid-Barajas

Sydney Airport to add new SmartGates

Amadeus launches door-to-door travel app

FTE Exclusive: easyJet COO reveals ‘Project Halo’ plans

Offsite agents to improve passenger service levels

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Dubai Airports introduces immigration e-gates

Smartphone app allows passengers to place orders on the go

China Airlines launches mobile boarding pass

Dubai Airports launches next generation Information Zones

Alaska Airlines and Sea-Tac partner on TSA’s PreCheck programme

Industry report highlights 20% improvement in baggage handling

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