Wizz Air has introduced a new virtual assistant chatbot, which will provide customers with information on flight-related topics and general queries.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Wizz Air has introduced a new virtual assistant chatbot, which will provide customers with information on flight-related topics and general queries.

The new portal provides London City Airport’s passengers with the latest information on booking flights and COVID-19 testing requirements.

The TousAntiCovid app, part of France’s contact tracing programme, has been upgraded to store negative COVID-19 test results on travellers’ mobile phones.

Minneapolis-Saint Paul International Airport has introduced a new rolling droid, as part of a pilot programme that enhances contactless food ordering.

The six-month trial, which was conducted by SITA, involved the use of biometric technology across multiple touchpoints at Istanbul Airport.

Alaska Airlines has shared plans for a new lounge at San Francisco International Airport’s Terminal 2, and the rollout of a new two-tier Lounge membership.

The new alliance will see a number of leading global corporations working with the airline to power future flying in a more sustainable way.

Five startup companies are taking part in Aena’s accelerator programme with the aim to deliver solutions shaping the future of the air transport industry.

Vision-Box, an exhibitor at FTE APEX Virtual Expo 2021, will implement a biometric digital identity management system at Kuala Lumpur International Airport.

FTE looks into recent initiatives from United, Delta, Changi Airport, Airbus and Apple Maps to keep passengers informed and inspire confidence in travel.

During his first press briefing as Director General of IATA, Willie Walsh addressed the impact of the ongoing COVID-19 pandemic on international air travel.

US-based startup carrier Avelo Airlines has unveiled plans to launch flights on 28 April to 11 unserved Western US routes from Hollywood Burbank Airport.

The new venture fund, called Team ABC, will invest in early-stage travel tech startups focusing on sustainability and digital transformation.

Changi Airport Group has introduced a Safe Travel Concierge for passengers flying into Singapore, offering pre-travel guidance and COVID-19 test booking.

Using SITA Smart Path, passengers on select domestic flights with United Airlines can link their driver’s license to their facial biometric at check-in.

Singapore has accepted the use of the IATA Travel Pass as a valid form of COVID-19 status certification for entry into the country.
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