Flight attendants are using handheld devices and big data to provide the most loyal customers with a more personalised onboard experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Flight attendants are using handheld devices and big data to provide the most loyal customers with a more personalised onboard experience.
Using HoloLens, data such as a customer’s preferred meal and drinks choice, onward travel plans and loyalty membership details could be displayed.
Air Canada has announced that its leisure airline, Air Canada Rouge, has begun offering high-speed in-flight Wi-Fi onboard its Airbus A319s.
Inmarsat has celebrated the successful launch of the fourth, high-speed broadband communications satellite in its Global Xpress (GX) constellation.
APEX CEO Joe Leader has suggested “green listing” passengers who have been cleared to carry electronics on restricted routes.
From a personalised IFEC platform and a reconfigurable cabin to virtual reality retail, FTE explores eight solutions that can enhance today’s passenger experience.
Qantas has switched on the high-speed Wi-Fi service for passengers travelling on a Boeing 737-800, as the carrier continues to fine-tune the service.
AirAsia has signed a Memorandum of Understanding with Inmarsat for its high-speed GX Aviation in-flight connectivity solution.
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British Airways CEO Alex Cruz discusses the investments in on board Wi-Fi, the First Wing at Heathrow, biometric boarding, bag drop and more.
Airbus and SITA have launched new Security Operations Center Services customised for the specific needs of the air transport industry.
Virgin Australia will equip its fleet of Boeing 737-800, Boeing 777 and Airbus A330 aircraft with high-speed in-flight connectivity.
Emirates’ Sir Tim Clark, IATA’s Alexandre de Juniac and APEX’s Joe Leader discuss the impact of the US and UK electronics ban.
The Virgin America name will disappear in 2019 but popular features associated with the airline will be integrated into the Alaska Airlines brand.
Passengers can now access content using their personal electronic devices, following the installation of Media inMotion’s ‘Cube’ solution.
Economy passengers flying between Los Angeles and New York, and between San Francisco and New York, will be offered complimentary meals.
IAG has announced that its new low-cost long-haul airline, LEVEL, will start operations on 1 June and will offer economy and premium economy products.
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