Students at LASALLE College of the Arts have been invited to conceptualise and design a new innovation lab for Singapore Airlines.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Students at LASALLE College of the Arts have been invited to conceptualise and design a new innovation lab for Singapore Airlines.
Geneva Airport’s Gilles Brentini and Hamidul Huq talk chatbots, blockchain, robots, startups and improving the passenger experience.
PT Angkasa Pura II has revealed that self-service bag drop is now being trialled at Jakarta’s Soekarno-Hatta International Airport.
The pilot involves the use of biometric facial recognition technology to verify the identities of travellers re-entering the United States from Aruba.
S7 Airlines has equipped staff members with mobile check-in devices at Domodedovo and Tolmachevo airports.
A trial programme will begin in Terminal 2 in partnership with Southwest Airlines, and rollout is expected to start within the next six months.
With the end of 2017 fast approaching, here we round up some of our most popular original content from each of the last 12 months.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The artificial intelligence system can provide automated answers to the most common questions without input from a human service agent.
The line-up of robots can perform a variety of tasks, ranging from helping to transport luggage to providing assistance with language translation.
Using Apple Maps on their iPhone or iPad, passengers can navigate through the airport and pinpoint shops, restaurants and other points of interest.
Download the FTE Passenger Experience & Ancillary Think Tank, co-created by Brussels Airlines, Heathrow Airport, Google, Expedia and Datalex experts.
KLM’s interactive, voice-driven pack assistant on Google Home can provide passengers with useful advice and recommendations.
AA passengers flying from London Heathrow to the United States can now have their luggage securely checked-in from any London address.
The chatbot, which is called Kris, will initially be available on the airline’s global Facebook page and will later be made available on singaporeair.com.
British Airways, Heathrow Airport, Geneva Airport, Miami International Airport and SITA Lab teamed up to explore the potential of blockchain.
Get Future Travel Experience news & updates sent to your inbox
