Airport Authority Hong Kong has unveiled enhancements to Terminal 1 facilities at Hong Kong International Airport to create a vibrant experience for passengers.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Airport Authority Hong Kong has unveiled enhancements to Terminal 1 facilities at Hong Kong International Airport to create a vibrant experience for passengers.
Dallas Fort Worth Airport is the first in the US to introduce mobile food ordering. Travellers can now order and pay using the official DFW mobile app.
The TSA, working with American Airlines, is testing a computed tomography (CT) scanner in one checkpoint lane at Phoenix Sky Harbor International Airport.
FTE met with Dublin Airport Managing Director Vincent Harrison to learn more about his focus on stakeholder collaboration and progressive approach to the passenger experience.
The SkyTeam alliance, which includes Delta, is to open a new lounge at Vancouver International Airport later this year, while continuing to invest in technology to enable it to capitalise on emerging customer trends.
KLM now offers passengers their booking confirmation, check-in notification, boarding pass and flight status updates in 10 languages on Twitter and WeChat.
Travellers passing through Terminal 3 at Dubai International Airport can enjoy the new Sleep ‘n Fly lounge, which offers a total of 27 pods and cabins.
Maryssa Miller, JetBlue’s Head of Digital Commerce, offers her thoughts on the future role of AI, robotics, automation and biometrics.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Select Delta passengers flying from Washington National Airport will be able to use their fingerprints instead of a boarding pass and ID.
JetBlue, U.S. CBP and SITA are trialling biometric-enabled self-boarding, which removes the need for passengers to present their travel documents.
The General Authority of Civil Aviation has upgraded its digital offer with the launch of a new app, featuring indoor maps to ease wayfinding.
TSA PreCheck enables low-risk known travellers to enjoy expedited processing at airport security checkpoints across the United States.
The initiative brings together Emirates, Dubai Customs, Dubai General Directorate of Residency and Foreigners Affairs, Dubai Police, and Dubai Airports.
Helsinki Airport and SITA Lab have used HoloLens to reproduce the airport operational control centre in a mixed reality environment.
Passengers will be able to undertake US inspections before departure, meaning they can avoid immigration queues upon arrival in the United States.
Abhi Chacko, Head of IT Commercial & Innovation, explains how the installation of 2,000 battery-powered beacons will benefit airlines and passengers.
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