Copenhagen Airport has this week introduced automated boarding pass scanners to increase both customer satisfaction and capacity.
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Find out more >>Copenhagen Airport has this week introduced automated boarding pass scanners to increase both customer satisfaction and capacity.
TAM Airlines has made its mobile check-in service available to passengers travelling from London Heathrow Airport to Brazil.Â
The improvements are part of a 10-year contract between Mumbai Airport and SITA, who will implement state-of-the-art self-service, baggage and 2d boarding pass technology at the airport.
Airports Authority of India has announced that SITA will provide 25 of its airports with common-use passenger processing systems.
To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATAâs Fast Travel program.
Athens International Airport is enhancing the travel experience for its passengers, with innovations such as Virtual Assistants, branded video walls, dynamic âTime-to-Gateâ monitors and an âInternet islandâ.
Vancouver Airport Authority has signed a five-year contract with ARINC airport systems that will see the implementation of cutting-edge CUPPS technology.
Qatar Airways has launched a new mobile application for Android, BlackBerry and iPhone devices, alongside a new mobile website. The developments are part of Qatar Airwaysâ passenger-focused initiatives designed to enhance the travel experience.
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Passengers will be able to check-in while on their way to the airport or once they arrive at departures with airBalticâs improved mobile service, which permits check-in until an hour before departure.
Several new airlines have joined Budapest Airportâs convenient Fast Track service, which is designed to enhance the passenger experience by bypassing airport security queues. The service is available to passengers on participating airlines.
Patrons of the new lounge at Selangorâs Sultan Abdul Aziz Shah Airport donât need a membership card or first class ticket; instead they can gain admission just by flashing their car keys.
Dallas/Fort Worth (DFW) International Airport has launched its official mobile app for smartphones. The app provides the latest information and updates regarding flights, parking, shops, restaurants and airport services. The appâs push notification feature is said to be a first for airport-developed apps, notifying passengers who request information about changes to flight details.
ANA Aeroportos de Portugal has partnered with Vision-Box to install access control security checkpoint eGates in Terminal 1 at Lisbon Airport. The e-gates enable the automation of passenger control by validating their boarding pass â either paper or electronic.
With mobile technology becoming ever-increasingly linked to the passenger experience at all stages of the journey, the debate as to whether a universal app for all airports could replace the need to download individual airport apps is growing. Amy Hanna reports.
Passengers flying with United Airlines can now meet their luggage at their hotel, with a new same-day delivery service option that allows travellers to skip baggage claim upon arrival at their destination.
Implementation of Global Entry, the United Statesâ customs and border protection programme for trusted travellers, will soon allow pre-approved US citizens to fast track security at Saudi Arabiaâs airports.
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