Helsinki Airport is currently trialling a new personal airport guidance display card, which assists with wayfinding and guides transfer passengers to their boarding gate.

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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Helsinki Airport is currently trialling a new personal airport guidance display card, which assists with wayfinding and guides transfer passengers to their boarding gate.
Gatwick Airport has put together a panel of independent experts to focus specifically on enhancing the passenger experience.
The new MHquick booking application has been developed for Google Chrome browsers and allows users to easily search for flights via an embedded MAS icon.
Europe’s first airport lounge designed exclusively for MasterCard customers has been opened at Hungary’s Budapest Airport.
TAV Airports has launched a free app for smartphones and tablets, offering real time passenger service information, flight status updates and destination guides.
Aéroports de Paris has introduced holograms at Paris-Orly Airport to greet passengers and announce when their flight is about to board.
Sheremetyevo International Airport has introduced new ‘Sleepboxes’ in the terminal building, which passengers can rent to relax in while they wait for their flight.
Riga International Airport has announced plans to introduce security control e-gates and a new baggage reconciliation system.
As airports search for new ways to expedite baggage processing, self-service bag drop is emerging as a practical option to simplify the airport experience.
Gatwick Airport has introduced new e-gates and dedicated family lanes in the immigration halls to reduce queue times and expedite passenger processing.
Frankfurt Airport has launched a new app for iPhone and iPad users, offering orientation maps as well as information on parking, retail and flight status updates.
Qantas has confirmed that it is to roll out its Next Generation Check-In Program to international services, with the concept set to be extended to New Zealand.
In an innovative move to simplify the airport security process and enhance the passenger experience, a number of UK airports have introduced ‘virtual assistants’.
The new Emirates lounge offers a variety of passenger amenities, luxurious surroundings and easy access to each of the 14 gates in T3’s Concourse 1.
Bangalore International Airport has become the first airport in India to receive Baggage Improvement Programme certification from IATA.
New Zealand and Australia have launched the first trans-Tasman trial of SmartGate, aimed at expediting the border and immigration process between the two countries.
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