Baltimore-Washington International Airport is set to become the eleventh US airport to offer CLEAR security lanes to help reduce waiting times for members.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Baltimore-Washington International Airport is set to become the eleventh US airport to offer CLEAR security lanes to help reduce waiting times for members.
The rollout of Automated Passport Control, Mobile Passport Control, preclearance and digital departure cards is helping to expedite passenger processing.
The SITA 2015 Baggage Report shows that 7.3 bags per 1,000 were mishandled in 2014, with almost half due to transfer mishandling.
Brisbane Airport is trialling a Digital Departure Card, which removes the need for international passengers to hand write the traditional Outgoing Passenger Card.
Emirates’ premium passengers flying from Los Angeles can make use of the new Emirates Lounge, which is the result of a $6.2 million investment by the carrier.
Emirates is the first carrier in the Middle East to unveil its new app for the Apple Watch, which will complement the airline’s existing iPhone app.
Abu Dhabi Airports has installed new walkways and security scanners, and simplified the transfer process as part of its Capacity Enhancement Programme (CEP).
From embedded bag tags and smart glasses, to mood measuring digital screens and new bag drop solutions, FTE takes a closer look at some of today’s eye-catching solutions.
Easyjet’s new app for the Apple Watch includes smartwatch boarding passes, real-time flight updates, a countdown function and social media integration
Android smartwatch owners can opt to receive trip-related notifications before and during their day of travel, as KLM explores the potential of wearable technology.
Air France passengers flying from Charles de Gaulle Airport’s T2E and T2F can now make use of self-service bag drop after AdP put 20 new units live.
Ryanair CEO Michael O’Leary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month.
The “one-stop” customs process allows passengers to pick-up their checked bags before clearing the Customs and Border Protection checks in a single step.
A total of 19 sleeping pods have been installed at Gates 18 and 39, providing a space for transit passengers to rest while they wait for their connecting flight.
A select group of frequent flyers will take part in the trial, which involves KLM using instant messaging service WhatsApp for service provision.
US and Canadian travellers arriving in Miami can now use the Mobile Passport app to complete their customs declaration using their smartphone or tablet.
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