AĆ©roports de Paris has introduced holograms at Paris-Orly Airport to greet passengers and announce when their flight is about to board.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaās biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>AĆ©roports de Paris has introduced holograms at Paris-Orly Airport to greet passengers and announce when their flight is about to board.
Sheremetyevo International Airport has introduced new āSleepboxesā in the terminal building, which passengers can rent to relax in while they wait for their flight.
Riga International Airport has announced plans to introduce security control e-gates and a new baggage reconciliation system.
As airports search for new ways to expedite baggage processing, self-service bag drop is emerging as a practical option to simplify the airport experience.
Gatwick Airport has introduced new e-gates and dedicated family lanes in the immigration halls to reduce queue times and expedite passenger processing.
Bangalore International Airport has become the first airport in India to receive Baggage Improvement Programme certification from IATA.
New Zealand and Australia have launched the first trans-Tasman trial of SmartGate, aimed at expediting the border and immigration process between the two countries.
Kharkiv Airport has revealed that passenger servicing will be reduced to just one minute as it prepares for an increase in traffic during Euro 2012 next summer.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowās end-to-end passenger journey across Asia-Pacific
A gathering of air transportās digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowās end-to-end passenger experience
With the rollout of Qantasā Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
The first step of the overhaul of the Virgin Australia Brisbane Airport domestic terminal has seen the opening of a new lounge designed by a renowned architect.
CityJet is to become the first airline in the UK to offer an interactive concierge service via Twitter, offering passengers travel advice and a reservations service.
United Airlines has introduced a new full-featured app to give customers easy access to bookings, check-in, boarding passes and flight status updates.
A new indoor geolocation app has been developed by AĆ©roports de Paris to assist with passenger wayfinding in Paris-Charles de Gaulle Airport.
Amsterdam Airport Schiphol is to introduce a new biometric-based automated border control system to expedite passenger processing during peak periods.
Following a successful trial, BAA will introduce 82 facial recognition scanners at London Heathrow Airport to increase security at the airport.
Helsinki Airportās Bluetooth passenger tracking will go live in August, allowing passengers to receive real-time updates on security queuing times.
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