Gatwick Airport has introduced new e-gates and dedicated family lanes in the immigration halls to reduce queue times and expedite passenger processing.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Gatwick Airport has introduced new e-gates and dedicated family lanes in the immigration halls to reduce queue times and expedite passenger processing.
Frankfurt Airport has launched a new app for iPhone and iPad users, offering orientation maps as well as information on parking, retail and flight status updates.
Qantas has confirmed that it is to roll out its Next Generation Check-In Program to international services, with the concept set to be extended to New Zealand.
In an innovative move to simplify the airport security process and enhance the passenger experience, a number of UK airports have introduced ‘virtual assistants’.
The new Emirates lounge offers a variety of passenger amenities, luxurious surroundings and easy access to each of the 14 gates in T3’s Concourse 1.
The first step of the overhaul of the Virgin Australia Brisbane Airport domestic terminal has seen the opening of a new lounge designed by a renowned architect.
CityJet is to become the first airline in the UK to offer an interactive concierge service via Twitter, offering passengers travel advice and a reservations service.
United Airlines has introduced a new full-featured app to give customers easy access to bookings, check-in, boarding passes and flight status updates.
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A new indoor geolocation app has been developed by Aéroports de Paris to assist with passenger wayfinding in Paris-Charles de Gaulle Airport.
Amsterdam Airport Schiphol is to introduce a new biometric-based automated border control system to expedite passenger processing during peak periods.
Following a successful trial, BAA will introduce 82 facial recognition scanners at London Heathrow Airport to increase security at the airport.
Helsinki Airport’s Bluetooth passenger tracking will go live in August, allowing passengers to receive real-time updates on security queuing times.
The Transportation Security Administration (TSA) is to undertake a pilot programme aimed at expediting passenger screening for trusted travellers in the US.
Air China has unveiled new arrivals lounges for passengers flying to Beijing from Vancouver, European cities and Australia.
Vueling has developed a new iPhone app which allows users to book flights, check-in, select their seat and make changes to their booking itinerary.
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
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