On the Ground: Baggage

Daniel Skjeldam, CCO, Norwegian outlined to FTE how the airline’s new self-service bag drop has performed since implementation and where it will be rolled-out next. 

The eighth annual SITA Baggage Report shows that baggage handling improved by 20.3% in 2011, saving airlines a total of $650 million.

With the Olympics fast approaching, Heathrow is planning a number of special measures, including a temporary terminal, offsite check-in, bag drop and volunteers.

Swissport International has launched an innovative self-service baggage solution, which means passengers no longer have to queue to report lost baggage.

British Airways has chosen London City Airport as its second airport location worldwide to offer self-tagging facilities for checked-in baggage.

Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.

In the second instalment of our four-part report on the highly successful FTE Asia ‘Unconference’ sessions, we round-up the key findings from the self-tagging and bag drop workshop.

The first stage of Edmonton International Airport’s (EIA) new baggage handling system has been completed as part of the ongoing ‘Expansion 2012’ project.