On the Ground: Baggage

In an interview with FTE, Thierry Antinori, Executive VP for Passenger Sales Worldwide, Emirates, outlined some of the airline’s initiatives on the ground to improve the passenger experience.

Alaska Airlines and Seattle-Tacoma International Airport have partnered on a new self-tagging project, allowing passengers to print and attach their own bag tags.

Abu Dhabi Airports Company has installed a new offsite check-in facility, allowing more passengers to check-in and print their bag tags before arriving at the airport.

Daniel Skjeldam, CCO, Norwegian outlined to FTE how the airline’s new self-service bag drop has performed since implementation and where it will be rolled-out next. 

The eighth annual SITA Baggage Report shows that baggage handling improved by 20.3% in 2011, saving airlines a total of $650 million.

With the Olympics fast approaching, Heathrow is planning a number of special measures, including a temporary terminal, offsite check-in, bag drop and volunteers.

Swissport International has launched an innovative self-service baggage solution, which means passengers no longer have to queue to report lost baggage.

British Airways has chosen London City Airport as its second airport location worldwide to offer self-tagging facilities for checked-in baggage.