FTE explores how daa is improving data sharing between stakeholders to improve operational efficiency, queue management and resource allocation.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE explores how daa is improving data sharing between stakeholders to improve operational efficiency, queue management and resource allocation.
The New York City-inspired food hall in Delta Air Lines’ Terminal C features more than 100 iPads, contactless readers, Apple Pay and self-service stations.
Greater Orlando Aviation Authority’s Brian Engle reveals how self-service, beacons and new wayfinding solutions will benefit the passenger experience.
Abu Dhabi Airports has installed new walkways and security scanners, and simplified the transfer process as part of its Capacity Enhancement Programme (CEP).
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
From embedded bag tags and smart glasses, to mood measuring digital screens and new bag drop solutions, FTE takes a closer look at some of today’s eye-catching solutions.
Virgin Atlantic, Ryanair, Heathrow, Airbus, SAS, United Airlines, Istanbul New Airport, Thomson Airways and more share passenger experience plans.
FTE looks at how Heathrow, Gatwick, London Stansted and London City airports are investing heavily in enhancing the airport experience for travellers.
FTE kicks off the ‘Year of Innovation’ by highlighting various ways in which airports, airlines and other stakeholders can improve the travel experience on the ground.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Ranging from permanent bag tags and Google Glass to single passenger tokens, we review this year’s 10 most popular ‘On the Ground’ passenger experience stories.
As it celebrates five years of independent ownership, London Gatwick Airport has announced a £1 billion investment to transform the North Terminal passenger experience. Enhancements will include a new check-in area with 60 self-service bag drop units, a new next-generation security area, and 15 state-of-the-art new e-gates.
Abu Dhabi, Dubai, Hamad and King Abdulaziz international airports are all making huge investments with the aim of creating a best-in-class experience.
IATA’s Common Use Working Group has released its five-year Common Use Strategy, which is based on a clear vision up to the year 2020.
Willie Walsh, Craig Kreeger and Paul Griffiths discuss their passenger experience plans and frustrations, and why collaboration is key to making improvements.
Heathrow Airport’s CEO, CIO, COO and T2 Operations and Programme Director discuss how the airport smoothly transferred 26 airlines into the new Terminal 2.
The 2014 SITA/ACI Airport IT Trends Survey reveals that improving passenger processes is airports’ main priority, with the ‘connected traveller’ impacting investment.
Greater Toronto Airport Authority’s Scott Collier reveals why human interactions and new technology are vital to the ongoing passenger enhancement strategy.
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