Jerome Thil, Vice President of Digital Innovation at Singapore Airlines, discusses the strategy behind the carrier’s new digital innovation lab.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Jerome Thil, Vice President of Digital Innovation at Singapore Airlines, discusses the strategy behind the carrier’s new digital innovation lab.
The mobile ordering service allows passengers with reduced mobility (PRMs) to order food from selected airport restaurants and have it delivered to them.
Expected to open in 2020, the lounge forms part of the airline’s commitment to invest in new and existing lounges with guests’ comfort in mind.
The Airbus China Innovation Centre focuses on new technologies relating to hardware, cabin, connectivity, innovation and urban air mobility.
The app provides passengers with various features, such as real-time journey information, indoor navigation, access to Wi-Fi and more.
The trial is part of the first phase of the Seamless Flow programme, which aims to enable seamless travel using facial recognition technology.
Lufthansa Innovation Hub’s Christian Langer, Gleb Tritus and Lennart Dobravsky discuss the travel and mobility tech scene in Asia and share their plans for the region.
The likes of WOW air, JetBlue Technology Ventures, Vantage Airport Group and Gatwick, Hamad and Hong Kong international airports are already members.
Fraport AG and Volocopter GmbH have joined forces to develop concepts for ground infrastructure and operations required for air taxi services at airports.
The new brand signifies Dubai Airports’ transition from airport operator to a consumer-led company, as well as its ambition to become the world’s best airport.
The partnership with Vanderlande will focus on applying the latest autonomous vehicle technology to the baggage handling process at Hong Kong International Airport.
The new platform helps customers change their bookings and find out more about their consumer rights if their flight is disrupted.
The joint initiative focuses on improving air traffic flow and reducing delays by incorporating Airport Collaborative Decision Making (A-CDM).
Fundi Sithebe, Chief Operations Officer, Airports Company South Africa, outlines the company’s vision to develop world-class airport infrastructure by leveraging technology.
The real-time tracking information is part of the Port Authority’s efforts to deliver an enhanced experience for passengers using JFK, EWR, LGA and SWF airports.
Passengers travelling on Lufthansa’s service from Miami to Munich can now board using facial recognition technology instead of a boarding pass and passport.
Get Future Travel Experience news & updates sent to your inbox
