The Civil Aviation Authority of Singapore will be investing $15 million to push the introduction of self-service processes for passengers in Changi Airport.

Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The Civil Aviation Authority of Singapore will be investing $15 million to push the introduction of self-service processes for passengers in Changi Airport.
The Transportation Security Administration and American Airlines will be installing a new automated screening process in selected airports in the US this year.
Star Alliance has unveiled its new automated check-in concept at Tokyo Narita Airport, which is inspired by the customer experience at Heathrow T2.
Ten years after the launch of Future Travel Experience, we are working harder than ever to inform and inspire industry collaboration and co-creation.

The low-cost carrier’s “Leisure Plus” fare includes priority boarding, an allocated seat and a 20kg checked baggage allowance.

Ryanair has announced that it will launch its own low price accommodation platform called Ryanair Rooms in October 2016.

Alitalia has introduced 40 self-service check-in kiosks and 10 self-service bag drop units as part of its efforts to streamline the airport experience.

As part of its efforts to explore how technology can create a smoother airport journey, Melbourne Airport has been trialling self-boarding in T2.

Keflavik Airport can now display real-time queuing times at key passenger touch points and optimise resource allocation during busy periods.

Travellers can take a tour of Hamad International Airport using Google Street View to familiarise themselves with the 600,000sqm terminal before their trip.

According to SITA, blockchain technology could hold the key to cross-border single secure travel identification via a single passenger token.

Travellers booking flights via the easyJet iOS app can now pay for their bookings using Apple Pay, Apple’s secure one-touch payment function.

The addition of four new carriers to the TSA PreCheck programme brings the total number of participating airlines to 16.

Guests can enjoy an à la carte restaurant, showcase bar, fitness room, cigar lounge, spa, barbers, nail bar, TV room, relaxation room and prayer room.

Gatwick Airport’s Abhi Chacko tells FTE how the Airport Community app is helping to improve operational efficiency and customer experiences.

Travellers flying from Heathrow’s Terminal 5 will be able to download movies, magazines and destination guides using the new media kiosks.
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