The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.

Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.

Skyscannerâs Facebook Messenger bot enables the company to communicate with consumers in an automated yet conversational manner on the social media platform.

TSA Administrator Peter Neffenger outlines how inspiration from European airports and closer collaboration with US airports will help drive improvements.

Thanks to âLeo”, bags are collected, checked in, transported and loaded onto the correct flight without ever having to enter the terminal building.

Fraport has embraced the principle of âopen innovationâ with the launch of the Frankfurt Airport Innovation Challenge.

Pioneering new concept images from Grimshaw, Zaha Hadid, HOK and Benoy provide a look into the future of Heathrow Airport.

The J.D. Power 2016 North America Airline Satisfaction Study shows that overall customer satisfaction has increased to its highest level since 2006.

Why airlines, airports and their partners must foster an innovation culture, embrace data sharing, share responsibility and risk, and take action today.

The Dubai Premium Lounge features private family zones, shower facilities, spacious seating areas and serves international cuisine.

Delta says the investment in Radio Frequency Identification (RFID) technology will deliver superior baggage tracking and increased transparency.

Computed tomography (CT) security screening equipment, an automatic tray return system and a new body scanner machine are being trialled at Changi Airport.

The new self-service check-in kiosks will be installed at Bahrain International Airport as part of its drive to implement IATAâs Fast Travel processes.

A round-up of the highlights and key discussion points from Future Travel Experience Europe 2016, which explored the theme âPassenger Experience 2025â.

Wellington Airport and the CUTE clubs at Auckland and Christchurch airports have invested in Rockwell Collinsâ ARINC vMUSE solution.

New automated border control e-gates are now live at Curaçao International Airport in both the arrivals and departures terminals at the Caribbean airport.

Samsonite has launched its new âTrack&Goâ technology, which allows travellers to track their suitcase via the Travlr by Samsonite app.
Get Future Travel Experience news & updates sent to your inbox