On the Ground News

Premium travellers have access to the Business Class Check-in area, which includes dedicated check-in counters, customer service desks and kiosks.

The project includes a new and expanded security screening area, a landside reconfiguration and the introduction of a new passenger lounge and retail hub.

Travellers now have an opportunity to escape the busy airport environment thanks to Fraport’s introduction of so-called “silent chairs” and yoga rooms.

FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.

U.S. Customs and Border Protection (CBP) is using facial recognition technology to further secure the border control process at New York’s JFK Airport.

Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.

As part of its strategy to appeal to business travellers, Ryanair’s fast track service is now available at a total of 25 airports across Europe.

Lufthansa’s Dr. Björn Becker tells FTE about the carrier’s plans to launch touchless bag drop and various other services to improve passengers’ baggage experience.