An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
The carrier says the introduction of the new fare structure, which features eight different booking options, is designed to increase transparency at the point of booking.
The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.
The âtotally customer-drivenâ investment follows the recent completion of a project to improve the departure hall experience for passengers.
Facebook Head of Travel Lee McCabe offers his thoughts on how airports and airlines can leverage apps and virtual reality technology to simplify the passenger experience.
New self-service kiosks, mobile check-in desks, flexible flight information display screens and âsmartwallâ screens are being introduced at London City Airport.
Self-service check-in and self-tagging trials are now underway at Changi Airport, with Singapore Airlines and SilkAir passengers able to make use of 24 new kiosks.
Business and tourist visa holders, Mexican travellers with border crossing cards and airline crew are among those able to make use of the new kiosks.
11-12 November 2025, Singapore
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The airportâs app has been upgraded to include the âSignTranslatorâ function, which can translate German language signage into six different languages.
Jerry Tolzman discusses the trial of a fingerprint-based boarding pass at San Jose Airport and says Alaska Airlines will bide its time before deciding the next steps.
The Wi-Fi and Bluetooth-based system will enable the airport to provide passengers with accurate waiting times and inform staff of potential bottlenecks.
Passengers flying from Gatwick Airportâs South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.
The new âAspireâ lounge in Heathrow Airport’s Terminal 5 features rest pods, quiet zones, work areas, luxury spa treatments and British-inspired cuisine.
LOT customers can now pay for their flights using the virtual currency Bitcoin, which is accepted on the carrierâs website and mobile app.
United Airlines, Virgin Atlantic, SITA and Mexia discuss the opportunities presented to airlines and airports by Googleâs Eddystone beacon format.
Passengers arriving at or departing from Gatwick Airport can make use of the AirPortr luggage delivery service, which is designed to offer âluggage freedomâ.
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