The digital smart screens in the baggage reclaim hall include a âjourney comparison generatorâ, which displays the various onward travel options.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The digital smart screens in the baggage reclaim hall include a âjourney comparison generatorâ, which displays the various onward travel options.
The New York City-inspired food hall in Delta Air Linesâ Terminal C features more than 100 iPads, contactless readers, Apple Pay and self-service stations.
The introduction of Global Entry kiosks at Lynden Pindling International Airport follows the recent installation of Automated Passport Control kiosks.
FTE paid a visit to Amsterdam Airport Schiphol to explore the Schiphol Security Experience, which sets a new benchmark by delivering âsecurity as a serviceâ.
The new Mobile Host for iPhone combines live data from Gatwick Airportâs information systems with passenger booking details to deliver bespoke updates.
Vuelingâs new Apple Watch app includes geofencing technology and a âBring Your Flight Forwardâ function, in addition to real-time flight updates.
The two new The Club at SEA lounges at Sea-Tac Airport are open to all travellers, regardless of airline, class of service or membership status.
An additional 44 Automated Passport Control (APC) kiosks, including the first in the Central Terminal, will bring the total number at MIA to 80.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Greater Orlando Aviation Authorityâs Brian Engle reveals how self-service, beacons and new wayfinding solutions will benefit the passenger experience.
IndiGoâs âIntegrated Travel Documentâ enables passengers to receive their boarding pass along with their itinerary immediately after booking their flights.
Following in the footsteps of Hartsfield-Jackson Atlanta and Miami international airports, Seattle-Tacoma Airport now offers Mobile Passport Control.
Baltimore-Washington International Airport is set to become the eleventh US airport to offer CLEAR security lanes to help reduce waiting times for members.
The rollout of Automated Passport Control, Mobile Passport Control, preclearance and digital departure cards is helping to expedite passenger processing.
The SITA 2015 Baggage Report shows that 7.3 bags per 1,000 were mishandled in 2014, with almost half due to transfer mishandling.
Brisbane Airport is trialling a Digital Departure Card, which removes the need for international passengers to hand write the traditional Outgoing Passenger Card.
Emiratesâ premium passengers flying from Los Angeles can make use of the new Emirates Lounge, which is the result of a $6.2 million investment by the carrier.
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