REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Indianapolis International Airport has adopted a novel approach to customer service by introducing the ‘Double Robot’ to roam the terminal and help answer passenger queries.
U.S. Customs and Border Protection’s Daniel Tanciar discusses the impact of Automated Passport Control, Mobile Passport Control and dedicated airport action plans.
British Airways passengers arriving at London City Airport from Edinburgh and Glasgow can make use of the Carousel Collection and onward delivery services.
Heathrow Helpers are now on hand across all terminals to assist passengers during their time at the airport, while a premium Upgrade service will also be added.
KLM is the latest carrier to embrace beacons, and is using the technology to help passengers find their departure gate at Amsterdam Airport Schiphol.
Forty Automated Passport Control (APC) kiosks have been installed at Los Angeles International Airport to speed-up customs processing.
FTE took a tour of London Stansted Airport to find out how the £260 million transformation project is helping to improve the passenger experience.
United is working with OTG to install 10,000 power points and 6,000 iPads, which passengers can use to track their flight and make F&B and retail purchases.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Passengers flying from the UK to the US could soon undergo preclearance customs checks ahead of departure, according to reports this week.
Virgin Australia has introduced its first ‘Premium Exit’, which offers direct access to the departure pier from the lounge at Melbourne Airport.
A total of 62 e-gates, which make use of face, iris and fingerprint recognition technology, have been installed at Doha’s Hamad International Airport.
Hilton Worldwide’s Josh Weiss outlines the company’s smartphone strategy and explains how Hilton can work with airlines to improve the end-to-end travel experience.
Dallas/Fort Worth Airport has released a new version of its app complete with a ‘Voice Concierge’ service to help passengers make the most of their time in the terminal.
Australian Customs and Border Protection Service has announced that automated border control e-gates will be introduced for departing passengers.
To further its appeal among business travellers, Copenhagen Airport will open a new drop-in business centre later this year in Terminal 3.
FTE explores how airports and airlines could make use of the new Apple Watch to improve the passenger experience through wearable technology.
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