Guests visiting Lufthansa’s Business Lounge at Frankfurt Airport can trial Avegant Glyph video glasses, which provide users with a personal cinema experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Guests visiting Lufthansa’s Business Lounge at Frankfurt Airport can trial Avegant Glyph video glasses, which provide users with a personal cinema experience.
The free-to-attend Hollywood Theatre can seat 17 guests and is located post-security in Concourse C at Portland International Airport.
The FTE Airport Innovation Power List will recognise C-level airport executives who have enhanced passenger experiences and business performance.
easyJet’s James Millett discusses the partnership with Founders Factory, its investment in start-ups and its plans to embrace disruptive thinking.
The updated Delta app allows customers to access their boarding pass and airport maps even without an Internet connection.
Travellers will be able to use the Brussels Airlines app to book tickets, check-in, store mobile boarding passes and view real-time flight information.
Schiphol Airport and KLM are trialling biometric boarding, which enables passengers to board their flight without showing their boarding pass or passport.
Dubai Airports has implemented an Intelligent Traffic System, which optimises the coordination of buses used to shuttle passengers from gate to aircraft.
Christchurch Airport has taken delivery of a fully autonomous Smart Shuttle for New Zealand’s first on-road driverless vehicle research trial.
Dubai Airports has teamed up with Dubai-based design agency Ochre and Emirati designer Aljoud Lootah to design and test a new generation of airport seating.
Travellers can now interact with FRAnky the Facebook chatbot and a dedicated Twitter account to find out updates and information about their trip.
11 additional airlines, including Avianca, Emirates, Spirit Airlines and Virgin Atlantic, have joined the TSA PreCheck programme.
What can airlines and airports learn from personalisation initiatives such as the Ocean Medallion, Marriott M Live Studio and the Hilton HHonors app?
Pepper the robot will interact with passengers, offer menu recommendations and provide directions to points of interest in the airport terminal.
The airport, which serves the Caribbean island of Saint Martin, has employed biometric-enabled e-gates to enhance passenger flow and security.
Manchester Airports Group has launched its new 1903 lounge brand, which will debut at Manchester Airport in April.
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