Gatwick Airport has teamed up with a number of local organisations to develop a website offering information on accommodation, travel options and local attractions.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Gatwick Airport has teamed up with a number of local organisations to develop a website offering information on accommodation, travel options and local attractions.
James C. Cherry, President and CEO, Aéroports de Montréal, discusses the new automated border control kiosks and reveals plans for video-based passenger tracking.
Alaska Airlines and Seattle-Tacoma International Airport have partnered on a new self-tagging project, allowing passengers to print and attach their own bag tags.
Latvian national airline airBaltic has launched a new mobile check-in service for passengers flying out of Riga plus 17 other international destinations.
Ethiopian Airlines and Ethiopian Airports Enterprise have joined forces to introduce self-service check-in kiosks at the country’s main airport.
An innovative trial announced by Toulouse-Blagnac Airport and SITA will enable passengers to use their NFC-enabled smartphone to pass through key airport touch points.
Iberia will install 22 ‘Quick Service Points’ in Madrid-Barajas Airport to provide information and assistance to passengers and reduce queuing times.
Sydney Airport has revealed that it is to install additional SmartGates, which use facial recognition technology to speed-up the immigration process.
Amadeus has announced the development of the new Mobile Traveller app – a fully integrated application that offers door-to-door assistance throughout the travel process.
easyJet COO Warwick Brady reveals the airline’s plans for ‘Project Halo’, including how exactly it will work and where the initial trials will take place.
A new system that uses telepresence technology allows for an offsite agent to offer face-to-face assistance on airport services such as check-in and lounge access.
A new biometric-based e-gate system will be rolled out across Dubai Airport to speed up and simplify the immigration process for passengers.
Passengers travelling from Sacramento International Airport can now use an app to order food and beverages for delivery direct to the gate.
China Airlines has become the latest airline to introduce mobile boarding passes, which can be used at Osaka Kansai, Hong Kong and Frankfurt airports.
Passengers flying from Dubai International Airport can now scan their boarding pass at innovative ‘Information Zones’ to get directions to their boarding gate.
Frequent flyers with Alaska Airlines can now enjoy expedited security screening at Seattle-Tacoma Airport, thanks to the adoption of the TSA’s PreCheck programme.
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