The eighth annual SITA Baggage Report shows that baggage handling improved by 20.3% in 2011, saving airlines a total of $650 million.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>The eighth annual SITA Baggage Report shows that baggage handling improved by 20.3% in 2011, saving airlines a total of $650 million.
A common-use passenger check-in and departure system has been installed at Gdansk Airport to handle the increased number of passengers expected during EURO 2012.
Passengers travelling from San Diego Airport can now explore shopping and dining options, as well as other on-site services, before arriving at the airport.
Passengers flying from China will soon be able to pay for and receive their visa onboard the flight, reducing waiting times upon arrival in Indonesia.
Tampa International Airport is looking to recruit 100 permanent volunteers to greet passengers and offer travel advice to those arriving at the airport.
Swissport International has launched an innovative self-service baggage solution, which means passengers no longer have to queue to report lost baggage.
Aéroports de Paris and Air France have launched the joint ‘Hub 2012’ project to improve the level of service offered to passengers at Paris-Charles de Gaulle.
Self-service kiosks and bag drop stations will significantly reduce the check-in time at the new ‘Airport of the Future’ at Los Angeles International Airport.
Five e-gates will be installed at Edinburgh Airport in two weeks, in a move that will enhance the immigration process for EU travellers with e-Passports.
Sheremetyevo International Airport has launched an innovative new way to check-in for your flight – mobile check-in via Skype.
British Airways has chosen London City Airport as its second airport location worldwide to offer self-tagging facilities for checked-in baggage.
Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.
Air India has adopted innovative new technology to make it easier to book and pay for domestic flights using a mobile phone.
China Airlines has introduced SkyPriority as part of the SkyTeam alliance’s roll-out of the service, which includes priority check-in, bag drop and boarding.
In the second instalment of our four-part report on the highly successful FTE Asia ‘Unconference’ sessions, we round-up the key findings from the self-tagging and bag drop workshop.
This July, eight major Australian airports will adopt new passenger scanning technology as part of the government’s Strengthening Aviation Security Initiative.
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