Japan Airlines will use smartwatches and iBeacons to track gate agents at Tokyo Haneda Airport’s Terminal 1 and assign tasks based on their exact location.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Japan Airlines will use smartwatches and iBeacons to track gate agents at Tokyo Haneda Airport’s Terminal 1 and assign tasks based on their exact location.

Ryanair has launched its new app, which passengers can use to book flights, hotels and car hire, and access flight information and mobile boarding passes.

The TravelLab has released its first set of findings based on the ideas that have been conceptualised and piloted at Helsinki Airport to improve the passenger experience.

FTE explores what role CUPPS, the cloud, virtualisation and native airline applications will play in the future, and assesses the thoughts of a number of industry experts.

FTE spoke to James Millett, Head of Digital at easyJet, about the iBeacon trial, and how the LCC plans to use the technology to simplify the travel experience.

Low-cost airline flydubai continues to enhance its offer for business customers with the opening of a two-storey lounge at Dubai International Airport.

FTE spoke to IATA about the impact the forthcoming auto check-in standard could have, and explores why JetBlue has decided to automate the check-in process.

Air France has partnered with Orange, SITA and RESA to trial Near Field Communication (NFC) boarding passes at Toulouse-Blagnac Airport.

Phoenix Sky Harbor International Airport will install 12 Automated Passport Control (APC) kiosks to help cut passenger waiting times at immigration.
Etihad Airways has introduced mobile boarding passes, which can be used by travellers flying with the Abu Dhabi-based carrier from 13 cities.

Frankfurt Airport has become the first airport in Germany to offer passengers unlimited access to complimentary Wi-Fi as part of the ‘Great to Have You Here!’ programme.

FTE met with Vueling CEO Alex Cruz who explained why he doesn’t like the “low-cost carrier” tag and how the airline will improve the passenger experience.
Las Vegas McCarran International Airport will install biometric-based CLEAR security lanes later this year, expediting the process for pre-registered travellers.
More Iberia passengers can make use of MyBagTag, which is now available on flights between Spain and the likes of Switzerland, Mexico, El Salvador and Chile.
SilkAir passengers who book through the carrier’s website can now view flight status and gate updates, live traffic info and destination guides via Google Now.
Air Canada has opened its new lounge at Heathrow Airport Terminal 2, which includes a Quiet Zone, satellite TV, a business centre, spa showers and free Wi-Fi.
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