Schiphol Airport and KLM are trialling biometric boarding, which enables passengers to board their flight without showing their boarding pass or passport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Schiphol Airport and KLM are trialling biometric boarding, which enables passengers to board their flight without showing their boarding pass or passport.
Dubai Airports has implemented an Intelligent Traffic System, which optimises the coordination of buses used to shuttle passengers from gate to aircraft.
Christchurch Airport has taken delivery of a fully autonomous Smart Shuttle for New Zealand’s first on-road driverless vehicle research trial.
Dubai Airports has teamed up with Dubai-based design agency Ochre and Emirati designer Aljoud Lootah to design and test a new generation of airport seating.
Travellers can now interact with FRAnky the Facebook chatbot and a dedicated Twitter account to find out updates and information about their trip.
Manchester Airports Group has launched its new 1903 lounge brand, which will debut at Manchester Airport in April.
Sydney Airport has launched a new service which provides passengers with real time flight updates and gate information via Twitter.
San Diego County Regional Airport Authority’s Rick Belliotti offers FTE exclusive insight into his plans for the new innovation lab.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
American Airlines has become the latest legacy carrier to introduce a “Basic Economy” fare, with limitations akin to what passengers would expect from LCCs.
A second VIP lounge has been opened at Frankfurt Airport and includes eight private suites as well as communal areas.
New biometric data activation centres have been opened at Hamad International Airport to encourage expatriates to register to use e-gates.
FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.
Changi Airport Group has launched the Living Lab Programme, which will explore new technologies including robotics, AI and the Internet of Things.
EVA Air has become the latest airline to invest in robots with the introduction of robotic customer service agents at Songshan and Taoyuan airports.
45Â mobile self-service check-in kiosks have been installed at Auckland Airport, as the airport plans for expected record passenger throughput this summer.
The Canada Border Services Agency is testing a technology called AVATAR, which can tell if passengers are lying about their motives to travel.
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