United Airlines has unveiled its new LAX United Club, described by the airline as the “jewel in the airline’s $573 million project” at LAX.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>United Airlines has unveiled its new LAX United Club, described by the airline as the “jewel in the airline’s $573 million project” at LAX.
Turkish Airlines has updated its iOS and Android apps, with a number of new features added to help simplify the travel experience.
Thomson is trialling an online virtual assistant that makes use of IBM’s Cloud platform and cognitive intelligence to become smarter as it matures.
American Airlines has launched an ‘Official Source’ programme to help ensure that travellers can easily identify trusted sources of flight information.
Adelaide Airport will introduce new check-in kiosks and bag drop units, as the airport moves to a common-use self-service platform.
Passengers now receive real-time baggage tracking updates via Delta Air Lines’ app, following the investment in RFID technology.
Manila International Airport Authority has taken the first steps towards transforming Ninoy Aquino International Airport into a leading IATA Fast Travel site.
OR Tambo International Airport in South Africa has launched a trial of the Scarabee Smart Security System as part of ACSA’s 2025 vision.
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The Lufthansa Group has launched a chatbot called Mildred, which passengers can use to search for the cheapest flights within the next nine months.
The US and Sweden have signed an agreement to implement Preclearance operations at Stockholm Arlanda Airport, with further expansion being explored.
Hamad International Airport has launched the Android version of its HIA Qatar app and added Apple’s Indoor Positioning technology to the iOS app.
Amsterdam Airport Schiphol and KLM are testing two new scanning devices for hand baggage, which allow passengers to leave their liquids and laptops in their bags.
Passengers flying with Emirates to the United Arab Emirates can now apply for their visa using their smartphone or tablet.
EVA Air has become the first Asian carrier to adopt the RIMOWA Electronic Tag, the first fully integrated mobility solution for luggage.
Changi Airport Group’s Steve Lee discusses self-service, robotics, personalisation and the future of the airport check-in hall.
London City Airport has implemented a new feedback system in many areas around the terminal, enabling travellers to rate the airport using emojis.
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