British Airways’ First Wing at Heathrow Airport will open in April 2017 and will provide dedicated security facilities for premium customers.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>British Airways’ First Wing at Heathrow Airport will open in April 2017 and will provide dedicated security facilities for premium customers.
Following the launch of Google Trips, FTE explores what impact it could have on airport and airline apps, and how travellers stand to benefit.
Athens International Airport has introduced a bespoke Facebook Messenger bot, which passengers can use to access flight and travel related information.
Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
BIAL has unveiled a new app, which features a variety of services for passengers to use at Bengaluru International Airport.
Changi Airport Group has agreed a partnership with ICM Airport Technics to bring self-service bag drop units to Singapore Changi Airport.
Premium passengers flying with Oman Air will be able to download magazines and newspapers to read in-flight with the ‘Media Box’ media library.
Lufthansa has become the first airline in Europe to join the Transportation Security Administration’s PreCheck programme.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
AirAsia has launched a new 24-hour lounge at klia2, which offers a variety of services for both premium and economy passengers.
SWISS has launched a new booking service called ‘SWISS Holidays’, which allows travellers to easily book a holiday package including flights and accommodation.
Fraport’s Kai Schmidhuber speaks to FTE about the Multichannel project and how the combination of stationary retailing and digitalisation is proving key to driving sales.
FTE speaks to Dublin Airport, San Francisco International Airport and HLS to find out how technology and staff training can improve the travel experience for those with disabilities.
The new e-gates are now available at Sydney, Melbourne, Brisbane, Perth, Cairns, Gold Coast, Darwin and Adelaide airports.
It has been revealed that passenger wait time at the security checkpoint at Hartsfield-Jackson Airport in July was the lowest in seven years.
British Airways is currently in the beta testing stages of a new website revamp, which features many enhancements to improve the user experience. Â
Copenhagen Airport has announced that it is planning to extend two conveyors, to accommodate the increasing volume of checked baggage.
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