John Whittaker, Air New Zealandâs Group General Manager Airports, talks to FTE about the airlineâs biometric bag drop and electronic bag tag plans.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Known as the âCES of Aviationâ, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>John Whittaker, Air New Zealandâs Group General Manager Airports, talks to FTE about the airlineâs biometric bag drop and electronic bag tag plans.
Robot NAO, a 58cm-tall humanoid robot, can communicate with passengers in three languages and can interact with staff via their smart watches.
Passengers will receive proactive notifications and offers via the airportâs app as they pass through the recently refurbished retail area.
Flagship Dining will offer âa one-of-a-kind, pre-flight meal with full tableside service and elegant diningâ, according to American Airlines.
The new British Airways app for iPad includes an IFE planner, interactive 3D globe, and a variety of features for Executive Club members.
FTE explores how airports are placing a focus on relaxation, entertainment and escapism to improve wellbeing and the terminal experience.
The ÂŁ80 million Pier 5 redevelopment has seen gate areas extended, arriving and departing passenger flows separated, and the number of aircraft stands increased.
Passengers flying from Rajiv Gandhi International Airport can now download movies to their smartphone while waiting for their flight.
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The new First Class Lounge will open at Abu Dhabi International Airportâs Terminal 3 in May 2016, becoming the airlineâs fourth premium lounge at its home hub.
Alberto Rey-Villaverde, easyJetâs Head of Data Science, explains how the LCC will leverage artificial intelligence to make improvements across the business.
Installation of the beacons, NFC tags and QR codes will enable the airport to communicate messages and alerts, and provide download links throughout the terminal.
Premium travellers have access to the Business Class Check-in area, which includes dedicated check-in counters, customer service desks and kiosks.
The project includes a new and expanded security screening area, a landside reconfiguration and the introduction of a new passenger lounge and retail hub.
Travellers now have an opportunity to escape the busy airport environment thanks to Fraportâs introduction of so-called âsilent chairsâ and yoga rooms.
FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
U.S. Customs and Border Protection (CBP) is using facial recognition technology to further secure the border control process at New Yorkâs JFK Airport.
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