Alitalia has introduced 40 self-service check-in kiosks and 10 self-service bag drop units as part of its efforts to streamline the airport experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Alitalia has introduced 40 self-service check-in kiosks and 10 self-service bag drop units as part of its efforts to streamline the airport experience.
As part of its efforts to explore how technology can create a smoother airport journey, Melbourne Airport has been trialling self-boarding in T2.
Keflavik Airport can now display real-time queuing times at key passenger touch points and optimise resource allocation during busy periods.
Travellers can take a tour of Hamad International Airport using Google Street View to familiarise themselves with the 600,000sqm terminal before their trip.
According to SITA, blockchain technology could hold the key to cross-border single secure travel identification via a single passenger token.
Travellers flying from Heathrowâs Terminal 5 will be able to download movies, magazines and destination guides using the new media kiosks.
The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.
Skyscannerâs Facebook Messenger bot enables the company to communicate with consumers in an automated yet conversational manner on the social media platform.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
TSA Administrator Peter Neffenger outlines how inspiration from European airports and closer collaboration with US airports will help drive improvements.
Thanks to âLeo”, bags are collected, checked in, transported and loaded onto the correct flight without ever having to enter the terminal building.
Fraport has embraced the principle of âopen innovationâ with the launch of the Frankfurt Airport Innovation Challenge.
Finavia is trialling the new scanner as part of its efforts to expedite the security screening process while maintaining the highest levels of security.
easyJet has unveiled a prototype called âSneakairsâ, which could help travellers navigate new destinations with ease thanks to embedded technology.
FTE spoke to easyJetâs Sophie Dekkers and Gatwick Airportâs Guy Stephenson about the passenger experience implications of the new bag drop zone in North Terminal.
Lufthansa Innovation Hub has partnered with Plug and Play, as it steps up its search for start-ups that have the potential to improve the travel experience.
Pioneering new concept images from Grimshaw, Zaha Hadid, HOK and Benoy provide a look into the future of Heathrow Airport.
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