Samsonite has launched its new “Track&Go” technology, which allows travellers to track their suitcase via the Travlr by Samsonite app.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Samsonite has launched its new “Track&Go” technology, which allows travellers to track their suitcase via the Travlr by Samsonite app.

FTE speaks to Fred Warren, Creative Director, Connected Digital Services, Microsoft, about how airlines can use bots to improve the customer experience.

Auto check-in, new app features, simplified payment and a new Leisure Plus bundle fare feature in Ryanair’s customer experience improvement plans.

From self-service bag drop to a single passenger token, Hamad International Airport is embracing new technology to create a seamless “smart airport”.

The Grab app continues to expand its footprint, with mobile-based food and beverage pre-ordering now available at three more US airports.

The deal with Skyscanner will enable Dublin Airport to benefit from unique insight into passengers’ planning and search preferences.

FTE takes a look at a variety of solutions, ranging from offsite self-tagging and wayfinding apps to single biometric tokens and autonomous transportation.

The AirPortr baggage delivery service is now available for passengers arriving at and departing from all terminals at London Heathrow Airport.

Passengers flying from Melbourne Airport can now sign up to receive proactive, flight-specific updates, including flight times and gate numbers, via Twitter.

Lufthansa has confirmed that the official rollout of the RIMOWA Electronic Tag will begin on 14 March following successful tests with customers.

The common-use early check-in counters and lounge enable passengers flying with any of the 23 participating airlines to check-in hours before departure.

Passengers can opt-in to receive proactive notifications, from real-time flight status updates to location-specific retail offers, at Hamad International Airport.

The new automatic tray return systems improve the ambience in the security screening area and allow up to four people to load trays at the same time.
FTE speaks to Christian Poulsen, CIO and VP for Assets & Technology at Copenhagen Airports, about the implementation of a new cloud-based AODB.
The removal of borderless travel within the Schengen Area would require airports to redesign terminals and harm the passenger experience, says ACI EUROPE.
The new Gaming World at Frankfurt Airport features both interactive games projected on monitor walls and separate gaming pedestals.
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