The new family area and kids zone features interactive games, television screens, a climbing area and social seating for families.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The new family area and kids zone features interactive games, television screens, a climbing area and social seating for families.

Frankfurt Airport’s information kiosks now offer Arabic, Japanese, Korean, Russian and Spanish languages, as well as English, German and Mandarin.
London City Airport, Athens International Airport, Dubai Airport, KLM and Transavia are among those using social media to simplify the travel experience.

SFO has become the fifth US airport to offer Mobile Passport Control, which allows passengers to submit their customs declaration via their mobile device.

High uptake of self-service bag drop has convinced Geneva Airport to install three additional units, which can be used by seven airlines’ passengers.

Bangalore International Airport Limited has partnered with Kaba to explore the benefits of e-gates at the entrance to the domestic security area.

The new AirGrub app has been launched at San Francisco International Airport and allows travellers to pre-order F&B so they can skip the queues on the day.

Star Alliance, Dubai Airports, IATA, United and SITA discuss how airlines, airports and technology companies can together create more seamless travel apps.

Amsterdam Airport Schiphol, which has installed more than 2,000 beacons, is trialling an Apple Watch app for members of the Privium frequent flyer programme.

Etihad Airways has partnered with Okta to integrate its cloud-based identity and access management platform into its existing security infrastructure.

The BizTweet-powered service enables passengers to opt in to receive bespoke flight and gate updates, which are delivered via Twitter.

Passengers can borrow the portable chargers to charge up their devices on the go while they wait for their flight at Helsinki Airport.

Brussels Airlines’ Pedro Casimiro reveals that the carrier is working on a permanent bag tag, and plans to launch the product before the end of 2018.

All Nippon Airways (ANA) has launched self-service bag drop in Terminal 2 at Haneda Airport – the first such implementation at a Japanese airport.

The all-new app includes one-touch check-in and simple seat selection, and taps into passengers’ previous behaviour to provide a more personalised experience.

The opening of the new passenger screening checkpoint at Austin-Bergstrom International Airport follows the introduction of one-stop customs processing.
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