Ryanair CEO Michael OâLeary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Ryanair CEO Michael OâLeary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month.
The âone-stopâ customs process allows passengers to pick-up their checked bags before clearing the Customs and Border Protection checks in a single step.
A total of 19 sleeping pods have been installed at Gates 18 and 39, providing a space for transit passengers to rest while they wait for their connecting flight.
A select group of frequent flyers will take part in the trial, which involves KLM using instant messaging service WhatsApp for service provision.
US and Canadian travellers arriving in Miami can now use the Mobile Passport app to complete their customs declaration using their smartphone or tablet.
Jet Airways, the Bureau of Civil Aviation Security of India and Bangalore International Airport Limited have launched a mobile boarding pass pilot.
Delta Air Lines has made a promise that domestic passengersâ checked bags will be ready for collection on the baggage carousel within 20 minutes of arrival.
All of British Airwaysâ domestic passengers arriving at London City Airport can now opt to have their bags collected from the reclaim belt while they continue their journey.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
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FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Innsbruck Airport will implement Amadeusâ Airport Common Use Service (ACUS), which is a complete cloud-based common use solution.
Despite the already limited amount of locker space on many flights, easyJet will soon let some passengers bring a second piece of hand luggage onboard.
AĂŠroports de Paris has installed beacons in Hall 2 of Orly West to promote networking opportunities between passengers who are travelling on business.
Auckland Airport has announced a partnership with TripIt from Concur in an effort to help customers plan and manage their end-to-end travel experience.
Ryanairâs Chief Technology Officer reveals that the low-cost carrier is looking at how wearable technology can help to improve the passenger experience.
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
Swedenâs Stockholm Arlanda Airport could soon become the first airport in Scandinavia and just the third in Europe to offer the US preclearance service.
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