REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
FTE spoke to technology product design company Artefact Group and SITA Lab about the opportunities presented to airlines and airports by Google Glass and smartwatches.Â
Estonian Air has introduced a new automatic check-in system, which removes the need for passengers to manually check-in for their flight. Â
Chicago Department for Aviation and U.S. CBP have officially launched the Automated Passport Control kiosks, which have reduced queuing times at Chicago OâHare.
A new digital service launched by Hamburg Airport allows passengers to view real-time data on waiting times at the security search zone via its website or app.
According to a passenger survey by consumer research company âWhich?â, London Southend Airport is the best airport in the UK. Find out why here.
Lufthansa has introduced new family-friendly check-in counters at Frankfurt and Munich airports to coincide with the peak summer holiday season in Germany.
oneworldâs top-tier frequent flyers can now make use of fast track lanes at Heathrow Airport, reducing queuing times at the security checkpoint.Â
Emirates passengers who book their flights online will automatically receive reminders about their flight and information on their destination via Google Now.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
US Airways has finally released its app, allowing passengers to book flights, check-in, display their boarding pass and access their frequent flier account.
British Airways has launched a self-tagging service at Las Vegas McCarran International Airport, allowing passengers to print and attach their own bag tags.
Heathrow has become the first airport to adopt âpositive boardingâ, which gives passengers bespoke information to ensure they make their flight on time.
MIA passengers can view the latest in news and entertainment on their mobile phones with live streaming from CNN Airport Network, via the airportâs WiFi service.
Air Arabia has launched a new iPhone app, which allows passengers to purchase tickets, manage their booking and select their seats using a smartphone.
This week in London, FTEâs Assistant Editor, Amy Hanna, met one-to-one with Ryanairâs eclectic CEO Michael OâLeary, who outlined how he intends to eradicate checked bags, when he plans to introduce Wi-Fi onboard Ryanair flights and why he refuses to embrace mobile technology.
Air France KLMâs Manuel van Lijf and Dr. Nicola Tomatis, CEO of BlueBotics, spoke to FTE about the viability of replacing human customer service agents with robots.
Virgin Atlantic is offering passengers a new Guest List package, which includes a chauffeur driven car service, priority baggage, fast track security and Clubhouse access.
Get Future Travel Experience news & updates sent to your inbox
