The FTE Wearable Technology Forum will take place at FTE Global 2014 and will explore how airlines and airports can make use of smartglasses and smartwatches.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The FTE Wearable Technology Forum will take place at FTE Global 2014 and will explore how airlines and airports can make use of smartglasses and smartwatches.
United Airlines has opened its new concourse at Boston Logan International Airport, which includes self-tagging kiosks, self-boarding gates and a customer service centre.
The world’s largest dedicated terminal for low-cost carriers, klia2, will open for operations on 2 May, before AirAsia’s self-service offer goes live from 9 May.
Travellers flying with Indian carrier Jet Airways can now check-in using their mobile phone and have their boarding pass sent directly to their device.
Ranging from thinkpods and recreation areas, to free city tours and yoga rooms, airports and airlines are helping passengers stay calm and productive in the terminal.
Lufthansa has developed a new home-printed bag tag, along with an RFID-enabled holder, which can initially be used on the Frankfurt-Tokyo Narita route.
The TSA has opened a dedicated PreCheck enrolment centre at Dallas/Fort Worth Airport, making it easier for travellers to register for expedited security screening.
Leeds Bradford Airport is making use of the real-time capabilities of Twitter by proactively notifying passengers of flight and gate updates via direct messages.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Turkish Airlines’ Senior Vice President Ground Operations explains how the airline is making use of new technology and “true Turkish hospitality” to improve the passenger experience.
The vast majority of passengers want to be able to use their smartphone to manage flight disruptions, receive real-time updates and search for fares, according to SITA’s ‘Smart Thinking’ study.
Workers at all 23 airports under VINCI Airports’ ownership are taking part in ‘Smiling Day’, which includes special events to help improve the airport experience for passengers.
Emirates has launched a new iPad app, which allows passengers to book and manage their flights, download their boarding pass and read up on over 130 destinations.
Finavia’s Joni Sundelin tells FTE about the 2020 development plan for Helsinki Airport and explains why he expects mobile technology to revolutionise passenger processing.
FTE spoke to Amadeus’ Head of Airport IT about ACUS – the new cloud-based system that Amadeus says could redefine the airport common use market.
Alaska Airlines will introduce home-printed bag tags on 21 April following a successful trial on the Seattle-Hawaii route in 2013.
Passengers flying from Gatwick Airport will soon be able to rent a ‘Business Workbox’ at the departure gate, where they can work as they wait for their flight.
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