Kjeld Zacho Jørgensen, CEO of Billund Airport, explained to FTE how the airport’s new home-printed bag tag solution will revolutionise the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Kjeld Zacho Jørgensen, CEO of Billund Airport, explained to FTE how the airport’s new home-printed bag tag solution will revolutionise the passenger experience.
SITA’s BagManager technology has been implemented by SATS at Singapore Changi to manage the 15 million bags it handles each year.
San Diego International Airport has commissioned a New Media Lounge – a unique and interactive facility designed to represent the destination of San Diego.
Interactive virtual assistants that can respond to specific passenger enquiries in English and Arabic have been installed at Dubai International Airport.
Warsaw Chopin Airport has installed 15 new common use self-service kiosks, which allow passengers to check-in and self-tag their bags.
Delta Air Lines is introducing its popular recharging stations at 13 more airports, so passengers can charge-up their smartphones, laptops and tablets at the gate.
Toronto Pearson International Airport will install an innovative Wi-Fi and Bluetooth-based passenger tracking system to monitor and reduce queuing times across the airport.
Glasgow Airport has introduced six automated boarding pass scanners in the security hall to reduce wait times at the security checkpoint.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
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The 9th SITA Airport IT Trends Survey has found that airports are increasingly turning to mobile apps, social media and geolocation services to improve the passenger experience.
A new e-gate system has been introduced at Sofia Airport, allowing passengers from the EU, EEA and Switzerland to enjoy automated border clearance.
The TSA has rejected four footwear scanning devices following a trial period, ending hopes of a significant change to the current airport security process in the near future.
Delta Air Lines is deploying 250 iPads in Minneapolis-St. Paul International Airport, which can be used by passengers to browse the Web, check their flight status and even order food.
Building the ideal journey for tomorrow’s air travellers means embracing innovation. Much has been done and more big changes are on the way, as Matthys Serfontein, Vice President Airports, SITA, explained.
Fraport has launched a new Chinese version of its mobile app to improve the passenger experience for Chinese passengers travelling and transferring at Frankfurt Airport.
Oman Air has opened the new Majan Lounge at Muscat International Airport, offering passengers a tranquil environment reflecting Omani culture and heritage.
London Heathrow turned the Games Terminal into the airport’s very own Olympic Park, complete with plants, park benches, trees and model stags, to give London 2012 athletes a memorable farewell.
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