Exploring how permanent bag tags, home-printed bag tags, baggage delivery, remote bag drop and lost baggage services can improve the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Exploring how permanent bag tags, home-printed bag tags, baggage delivery, remote bag drop and lost baggage services can improve the passenger experience.
As US airports try to cope with huge air travel demand this Thanksgiving, two reports warn that capacity constraints will damage the passenger experience at almost all major US airports within a decade.
Low-cost carrier Air Arabia has introduced a check-in facility in a Sharjah city mall, enabling passengers to drop off their bags and collect their boarding pass before going to the airport.
Eleven more UK airports are to adopt full body security scanners, but passengers will be able to opt for a hand-search if they don’t wish to use them.
Swedish airport operator Swedavia has updated its mobile app, which now includes real-time information on gates and boarding, as well as a travel planner tool.
The TSA has announced the expansion of its PreCheck expedited screening programme to customers of Southwest Airlines, which becomes the eighth US carrier to join the programme.
FTE spoke to Giorgio Medici, Customer Care Manager at SEA Aeroporti di Milano, about the company’s investment in mobile technology to enhance the end-to-end travel experience.
A total of 24 automated border control e-gates that make use of facial recognition technology have been installed at Lisbon Airport.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Sao Paulo-Gaurulhos International Airport is working with IBM to redesign its technology infrastructure to improve data sharing and enhance operational efficiency.
SITA and ACI have released the 2013 Airport IT Trends Survey, which shows that 95% of airports plan to invest in apps, while 80% will invest in self-tagging and bag drop.
FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.
FTE spoke to Gatwick Airport’s Nikki Barton, Amadeus’ Patricia Simillon and PhoCusWright’s Norm Rose about minimising the impact of delays on air travellers.
Changi Airport has broken ground on the new Terminal 4, which will include a variety of self-service and automated check-in, bag drop, immigration and boarding options.
Google Indoor Maps and Google Indoor Streetview are now available for all public areas of Gatwick Airport, allowing passengers to take a virtual tour of the terminals.
KLM is trialling a new boarding procedure in which all passengers get an individual boarding number to speed-up the process.
IATA and the Near Field Communication Forum have jointly published a reference guide for air travel stakeholders outlining the potential benefits of adopting NFC technology.
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