ARINC Incorporated has been awarded the contract to install its CUPPS platform at Northern Ireland’s Belfast City Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
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Find out more >>ARINC Incorporated has been awarded the contract to install its CUPPS platform at Northern Ireland’s Belfast City Airport.
Munich Airport has introduced new InfoGates to assist with passenger wayfinding in the terminal building.
ANA Group has partnered with Amadeus to introduce international flight reservation, inventory and departure control systems to streamline the travel experience.
Riga International Airport has opened three new boarding gates to increase both handling capacity and passenger comfort.
As the threat risk to aviation evolves, so does the argument in favour of pre-screening passengers before they arrive at a Port of Entry.
Stage one of Christchurch Airport’s new terminal is now open and it contains an integrated check-in hall, a new baggage system and self-service facilities.
As airports and airlines continue to innovate in order enhance the passenger experience, we reveal what passengers really want from the airport of the future.
The benefits of a global trusted traveller programme continue to be explored as a means to expedite passenger processing and enhance the passenger experience.
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The introduction of self-service kiosks to an additional 14 US airports will offer more passengers self-service check-in and other flight-related provisions.
Air France has launched a mobile service to offer passengers real-time updates ahead of their flight, as well as information on baggage delivery.
Royal Caribbean Cruises and SATS have jointly launched south east Asia’s first Cruise-Fly service to provide passengers with a seamless travel experience.
Almost 50 million passengers are set to benefit from a major investment in IT solutions across 13 airports in Indonesia.
Virgin Blue has unveiled a new premium kerbside entrance and premium kerbside valet service at Sydney Airport to offer passengers a seamless airport experience.
Copa Airlines has become the first airline in Latin America to offer passengers the option of using a mobile boarding pass.
Having been introduced in 2008, the CUPPS initiative is now in the implementation phase, with the CUPPS group in the process of writing an Implementation Guide.
As e-Gates and automated border control systems continue to be deployed more widely, could expedited processing threaten to compromise overall border security?
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