With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
The first step of the overhaul of the Virgin Australia Brisbane Airport domestic terminal has seen the opening of a new lounge designed by a renowned architect.
CityJet is to become the first airline in the UK to offer an interactive concierge service via Twitter, offering passengers travel advice and a reservations service.
United Airlines has introduced a new full-featured app to give customers easy access to bookings, check-in, boarding passes and flight status updates.
A new indoor geolocation app has been developed by Aéroports de Paris to assist with passenger wayfinding in Paris-Charles de Gaulle Airport.
Air China has unveiled new arrivals lounges for passengers flying to Beijing from Vancouver, European cities and Australia.
Vueling has developed a new iPhone app which allows users to book flights, check-in, select their seat and make changes to their booking itinerary.
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Malaysia Airlines has announced that self-service kiosks will replace the counter check-in process for domestic passengers flying from KLIA.
Lufthansa has opened its largest airport lounge yet, offering luxury facilities to frequent flyers travelling through Frankfurt Airport.
Darwin International Airport has become the eighth Australian international airport to introduce SmartGate facilities.
American Airlines has announced the introduction of self-service check-in kiosks at Santo Domingo, Santiago and Puerta Plata airports in the Dominican Republic.
Incheon Airport’s ‘U-Airport’ concept relies heavily on the use of biometric technology to enable self-service, so how does it ensure a high level of security?
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
‘The Airline IT Trends Survey 2011’ highlights mobile technology, social media and self-service facilities as key areas of investment in the next few years.
Indian airline Jet Airways has launched a new mobile service, which allows passengers to book and manage their tickets through their mobile phone.
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