The new contact centre blends live and technology-enabled services for travellers to access support via phone, email, live chat, social media and WhatsApp.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The new contact centre blends live and technology-enabled services for travellers to access support via phone, email, live chat, social media and WhatsApp.
Malaysia Airports has signed a Memorandum of Collaboration (MoC) with Universiti Teknologi Malaysia to drive improvements within airport operations, engineering, and technology.
Vision-Box has unveiled its Seamless Assistant, a new state-of-the-art security gateway device to make the passengers’ processing flow more efficient.
Darin Juby, FTE’s Head of Baggage Transformation, discusses the recent reclaim optimisation Proof of Concept at Toronto Pearson and the key focuses of the FTE Baggage Innovation Working Group.
Using the electronic bag tags travellers will be able to tag their own bags via the Alaska Airlines mobile app and skip the step of printing traditional bag tags upon arrival at the airport.
Purchasing a non-fungible token (NFT) from Etihad’s new collection will give owners immediate Etihad Guest Silver tier membership for one year.
A total of 15 early-stage, high-potential startups will be invited to pitch to an audience of industry decision-makers at FTE Global 2022 (6-9 September, Las Vegas).
The newly-formed business aims to help clients worldwide develop better customer experiences and boost their non-aeronautical revenue.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Zurich Airport has deployed 20 self bag drop kiosks, supplied by Materna IPS, in its latest initiative to provide a seamless travel experience.
Here we highlight some of the most exciting products we spotted at PTE in Paris last week – from virtual queueing and touchless tech to NFTs, cloud and machine learning tools.
SITA will develop bespoke biometric and vertiport technology, which will initially be implemented at the Skyports Cergy-Pontoise vertiport testbed in Paris, planned for completion in September 2022.
Travellers can create their secure American Airlines Mobile ID with TSA PreCheck membership, AAdvantage number, plus either a driver’s license or US passport.
View our visual round-up of the co-located FTE EMEA, Ancillary, World Airport Retailing & APEX Content Market events, which took place at the RDS in Dublin from 7-9 June 2022.
The most innovative airlines, airports and startups were recognised for their efforts to deliver transformative thinking, new commercial and ancillary strategies, and customer experience excellence at the FTE Dublin Awards ceremony.
Find out more about the innovative solutions that will be on display at FTE Dublin on 7-9 June from the industry’s most established global industry providers and startups.
FTE is pleased to announce that GTAA’s Director of Baggage Services Darin Juby has been appointed as FTE’s new Head of Baggage Transformation.
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