KLM is trialling artificial intelligence technology as a means to help answer the significant number of questions that it receives on social media.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>KLM is trialling artificial intelligence technology as a means to help answer the significant number of questions that it receives on social media.
The investment includes the introduction of the latest x-ray sortation operation for baggage screening and the installation of more self-service kiosks.
FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.
GOAA has released plans about its new ‘video wall’ at Orlando International Airport, which it hopes will further enhance the passenger experience.
Alitalia’s Aubrey Tiedt reveals how the carrier plans to further enhance its passenger experience and become one of Europe’s leading airlines.
Athens International Airport has introduced a bespoke Facebook Messenger bot, which passengers can use to access flight and travel related information.
Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
BIAL has unveiled a new app, which features a variety of services for passengers to use at Bengaluru International Airport.
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Ryanair has updated its ‘Rate my Flight’ service to include a number of new languages and a five-star rating system.
The Amazon Echo device will support Skyscanner search results when it launches in the UK later this month.
The best six ideas from the ‘Frankfurt Airport Innovation Challenge’ have been selected, with the ‘Innovation Space’ concept earning first place.
Trials of the new CATSA Plus screening lane have begun at Montréal-Trudeau Airport, as the authority attempts to enhance security and passenger experience.
Changi Airport Group has agreed a partnership with ICM Airport Technics to bring self-service bag drop units to Singapore Changi Airport.
Premium passengers flying with Oman Air will be able to download magazines and newspapers to read in-flight with the ‘Media Box’ media library.
Lufthansa has become the first airline in Europe to join the Transportation Security Administration’s PreCheck programme.
AirAsia has launched a new 24-hour lounge at klia2, which offers a variety of services for both premium and economy passengers.
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