The new AirGrub app has been launched at San Francisco International Airport and allows travellers to pre-order F&B so they can skip the queues on the day.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The new AirGrub app has been launched at San Francisco International Airport and allows travellers to pre-order F&B so they can skip the queues on the day.
Star Alliance, Dubai Airports, IATA, United and SITA discuss how airlines, airports and technology companies can together create more seamless travel apps.
Amsterdam Airport Schiphol, which has installed more than 2,000 beacons, is trialling an Apple Watch app for members of the Privium frequent flyer programme.
Etihad Airways has partnered with Okta to integrate its cloud-based identity and access management platform into its existing security infrastructure.
The BizTweet-powered service enables passengers to opt in to receive bespoke flight and gate updates, which are delivered via Twitter.
The opening of the new passenger screening checkpoint at Austin-Bergstrom International Airport follows the introduction of one-stop customs processing.
The low-cost carrier has launched a new app for iPhone, which will help to simplify the pre-travel and day of travel experiences for its customers.
Having secured Avinor as a customer for its Airport Common Use Service (ACUS), Amadeus will soon bring the solution to North America and Asia Pacific.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
IATA’s Thomas Windmuller discusses the latest developments concerning home-printed bag tags, permanent electronic bag tags and the IATA Cabin OK initiative.
Paul Griffiths, CEO of Dubai Airports, discusses Dubai World Central, the Internet of Things, beacons and the importance of the passenger experience.
Emirates has installed inductive charging trays in First and Business Class lounges in Dubai, allowing customers to wirelessly charge up their devices.
Duty managers have been equipped with Apple Watches so they can receive real-time operational updates and respond immediately to help improve efficiency.
The eight Day Suites are furnished with a daybed, reading light, mirror and curtains, and offer views over the runway at Hong Kong International Airport.
Fifty beacons have been installed in Hong Kong International Airport’s Terminal 1 to provide passengers with interactive maps and bespoke directions.
IATA has released an optimum size guideline for carry-on bags, which it is hoped will help to end confusion and frustration among passengers.
British Airways will soon allow its customers to pay for their flights using Apple Pay when they make a booking via the carrier’s app.
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