United Airlines is preparing to open the renovated Boarding Area E at San Francisco International Airport T3, offering passengers a variety of amenities.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>United Airlines is preparing to open the renovated Boarding Area E at San Francisco International Airport T3, offering passengers a variety of amenities.
Seattle-Tacoma International Airport has become the fifth US airport to install Automated Passport Control (APC) kiosks, which will help reduce queues at immigration.
Low-cost airline Wizz Air has launched a new Privilege Pass, which offers unlimited priority boarding and free large cabin bags for a one-off annual fee.
Finavia’s Johanna Metsälä and Sea-Tac Airport’s Tami Kuiken explain how creating a unique airport experience has resulted in an increase in passenger satisfaction.
Montréal-Trudeau Airport has introduced the new SecurXpress service, which allows passengers to use fast track security lanes if they arrive at the checkpoint at a specific time.
Singapore Airlines has opened a new SilverKris lounge at Sydney Airport, which has been designed to offer passengers a sense of home and features a living room, dining room and productivity pods.
Warsaw Chopin Airport has installed a Polish- and English-speaking virtual assistant to help passengers with the self-service check-in process.
Passengers travelling through Chicago O’Hare International Airport can now de-stress in a dedicated Yoga Room, which features video tutorials and soothing music.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
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KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
ACI and IATA have signed a Memorandum of Understanding to jointly develop Smart Security, which will be tested at Amsterdam Airport Schiphol and London Heathrow.
FTE toured London Stansted Airport with Neil Banks, Terminal Transformation Manager, to preview the latest developments, including self-service smart access security gates, fast-track security, intuitive wayfinding and a virtual assistant.
WestJet this week offered a masterclass in enhancing the passenger experience by surprising travellers with their dream Christmas gifts upon arrival in Calgary.
The TSA is opening its PreCheck programme to all US citizens, having previously offered it only to those who are members of trusted traveller programmes.
Kuwait International Airport is installing 12 self-service check-in kiosks – the first kiosks of their kind at the airport – as part of an eight-year contract renewal with SITA.
We explore some of the less expensive, but equally effective, solutions to improve the airport experience from the likes of London Heathrow, Lufthansa, Air France-KLM and Helsinki Airport.
Automated border control SmartGate kiosks will be trialled for outbound passengers at Brisbane Airport, following high uptake among inbound travellers.
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