According to the SITA Baggage Report 2017, the rate of mishandled bags in 2016 was 5.73 per thousand passengers â a 12.25% reduction on 2015.

According to the SITA Baggage Report 2017, the rate of mishandled bags in 2016 was 5.73 per thousand passengers â a 12.25% reduction on 2015.
Qatar Airways has achieved compliance with IATA Resolution 753 at Hamad International Airport more than a year ahead of the deadline.
Passengers flying with Eurowings are the first to be able to make use of a new self-service bag drop system at Stuttgart Airport.
Passengers flying with Alaska Airlines, Delta, Southwest, United, American and JetBlue have the option of using the remote bag drop facilities.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Samsonite is trialling a new longer battery life and wider range technology called Narrowband-IoT with Vodafone, as an additional option for Track&Go.
Passengers now receive real-time baggage tracking updates via Delta Air Lines’ app, following the investment in RFID technology.
EVA Air has become the first Asian carrier to adopt the RIMOWA Electronic Tag, the first fully integrated mobility solution for luggage.
British Airways’ Philip Osmond and Portr’s Paul Mewett explain how the new ‘AirPortr + Bag Check-In’ Service could redefine the bag drop experience.
FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.
Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
Copenhagen Airport has announced that it is planning to extend two conveyors, to accommodate the increasing volume of checked baggage.
Lufthansa Group’s Dr. BjĂśrn Becker reveals to FTE how a range of initiatives â from auto check-in to Bluetooth-based access control â will enhance the customer experience.
JetBlueâs Joanna Geraghty discusses JetBlueâs trial of e-tags, and considers how the likes of Uber, Lyft and FedEx can help deliver a simplified travel experience.
Passengers flying with Ryanair, Flybe, CityJet and Aer Lingus can use the new self-service bag drop kiosks, with the latter offering âtouchless bag dropâ.
Star Alliance’s Justin Erbacci discusses the new Alliance IT hub for baggage and the creation of standardised process for self-service and automation.
Alitalia has introduced 40 self-service check-in kiosks and 10 self-service bag drop units as part of its efforts to streamline the airport experience.
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